About This Role
Caring for the day-to-day operations of the clinical and radiology departments, this role is key to ensuring efficiency and patient satisfaction. The Clinical Manager develops clinical departments through standard practices, hiring, evaluation, and scheduling, and also manages interdepartmental operations.
Responsibilities
- Be knowledgeable and understanding of all aspects of the clinical portion of the practice
- Work with physicians, staff, and vendors to ensure optimal performance
- Provide leadership and availability for clinical staff issue identification and resolution
- Act as the point of contact for patients regarding clinical operational issues
- Provide general management of clinical staff and constructive feedback as needed
- Participate in the development and implementation of operating policies and procedures, training protocols, and appropriate education of staff
- Work with Human Resources in effective recruitment and hiring of employees to ensure departments are staffed with qualified personnel
- Onboard new employees to assigned departments, including introduction, training, and performance evaluation
- Collect time off requests from assigned staff, monitor attendance, and coordinate staffing coverage
- Conceptualize workflow, develop plans, evaluate workloads, and implement appropriate action to increase efficient and quality services
- Motivate employees to achieve peak productivity and performance
- Provide leadership, management, and support, including motivation, supervision, and evaluation
- Conduct monthly/quarterly department meetings
- Participate in various administrative activities, including weekly and/or monthly meetings
- Present requested information as required
- Conduct performance management of all assigned staff, including introductory and annual evaluation, coaching, and disciplinary procedures when necessary
- Work with all Physicians and members of the administrative team to ensure organizational needs are met in all areas of the practice
- Work with other departments responsible for clinical supply ordering to maintain accurate levels and optimize cost savings
- Ensure the safety and health of the work environment in accordance with all local, state, and OSHA federal regulations
- Perform any of the functions of a Medical Assistant or Nurse, including assisting in the examination and treatment of patients under the direction of a physician
- Conduct self in a manner that reflects a positive representation on the company and encourages others to do the same
- Observe strict patient confidentiality in dealing with patients and maintain HIPAA compliance
- Perform special projects and other duties as assigned
