Clinical Manager

About This Role

Caring for patients and families during some of life's most important moments is at the heart of this Clinical Manager role, leading a dedicated interdisciplinary team. This opportunity is for a healthcare leader passionate about exceptional patient care, developing clinicians, and creating an environment where people can do their best work, while helping advance the mission of one of Colorado's most established nonprofit hospice organizations.

Responsibilities

• Lead, coach, support, and develop clinical team members, creating clear expectations and accountability while fostering engagement and professional growth
• Oversee direct and indirect patient and family services provided by the interdisciplinary team
• Recruit, orient, train, mentor, and retain high-performing team members
• Monitor patient care and EMR documentation for timeliness, accuracy, continuity, and quality
• Promote clinical excellence and strong patient and family experiences, including performance related to CAHPS, quality measures, and other industry standards
• Manage team workload based on referrals, census, acuity, and patient needs while maintaining appropriate staffing ratios and responsible stewardship of resources
• Facilitate collaboration across disciplines and participate in IDT/IDG meetings, patient conferences, and other clinical and operational meetings
• Address patient and family concerns promptly and thoughtfully, identifying opportunities to improve care and service
• Maintain compliance with regulatory requirements and actively participate in regulatory surveys
• Partner with clinical, quality, finance, and operational leaders to achieve organizational goals
• Support budget management and appropriate utilization of staffing, DME, medical supplies, medications, and other patient-care resources

Requirements

• Current Colorado RN license required
• Bachelor’s degree in healthcare, business, or a related field preferred; relevant experience may be considered in lieu of a degree
• Minimum of three years of healthcare supervisory or leadership experience
• Hospice, palliative care, home-based care, or other complex clinical-care experience strongly preferred
• Demonstrated ability to lead, coach, develop, and engage clinical teams
• Strong clinical judgment with a commitment to quality, compliance, and patient-centered care
• Ability to balance compassion and support with clear performance expectations and accountability
• Strong communication, collaboration, and problem-solving skills
• Valid driver’s license and automobile insurance
• Current CPR certification or ability to obtain certification within 14 days of hire

Benefits

• Employer-paid medical premiums of more than 90% for employees enrolled in certain plans
• Health Savings Account funding of $1,000 for individual coverage and $2,000 for family coverage
• Medical benefits effective the first of the month following 30 days of employment
• 18 days of PTO during the first year for full-time team members
• Seven paid holidays plus an additional floating holiday
• 403(b) retirement plan with a 50% employer match on contributions up to 8% of compensation
• Company-paid life and AD&D insurance
• Education reimbursement
• Clinical career ladders and certification pay
• Leadership development programs
• Team member referral and service recognition programs
• Early wage access
• Legal and identity-protection benefits
• Confidential programs designed to help team members navigate life's logistical and financial challenges

Important Details

• Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m.; on-call as needed
• Additional Compensation: On-call pay, mileage reimbursement and other applicable stipends based on position, schedule, and/or availability

About the Company

The Denver Hospice is part of the Care Synergy network of mission-driven, nonprofit healthcare organizations serving communities throughout Colorado’s Front Range. Together, Care Synergy and its affiliated organizations care for individuals who are seriously ill, medically complex, frail, or nearing the end of life. Their goal is to help people receive exceptional care while maximizing comfort, dignity, independence, and quality of life. Across the Care Synergy network, the organizations serve thousands of patients and families each year through hospice, palliative care, PACE, CAPABLE, and other community-based programs.