About This Role
This is an active, high-intensity clinical oversight position in home health, focused on day-to-day clinical quality, staff development, and rehospitalization prevention. The role suits a high-accountability clinical leader who excels at coaching clinicians, solving care delivery problems in real time, and maintaining high standards of quality.
Responsibilities
- Provide direct clinical guidance to clinicians as needed
- Respond to clinical calls (patients, caregivers, providers) and identify actions needed with appropriate clinical judgment
- Monitor daily on-call events to identify urgent patient status changes
- Conduct real-time evaluation reports from assessing clinicians to identify immediate patient needs, ensure care plan is complete, provide guidance for visit utilization, and follow up on verbal plan of care approval to ensure physician orders are timely and complete
- Complete transfer reviews daily to assess hospitalized patients, including root cause analysis and action planning as needed for areas of improvement
- Review high-risk patients and coordinate proactive intervention to prevent avoidable events
- Coach clinicians on clinical reasoning, visit planning, patient education, and documentation quality
- Set and reinforce expectations for reliability, professionalism, and patient experience
- Address performance issues quickly and fairly, including structured improvement plans when needed
- Facilitate new clinician orientation: system orientation, SOP review, company orientation, and skills training
- Lead and oversee skills validations to ensure clinical competency before independent deployment
- Provide oversight of Field Supervisors — match, guide, and evaluate pairings for new hires and Field Supervisory
- Prepare for and lead weekly case conference: review patient progress and build actionable discussion agendas for care planning decisions
- Serve as a calm, decisive escalation point for clinical questions and patient risk
- Know when to intervene directly and when to empower field staff with guidance
- Coordinate with leadership on high-risk cases, incidents, and sensitive patient situations
- Review Quality Assurance review issues and facilitate direct communication and education with the responsible clinicians as needed to improve documentation accuracy / collaboration with Quality Assurance team that is responsible for OASIS review and coding
- Track HHCAHPS results and quality KPIs; identify trends and implement coaching or process changes
- Maintain branch survey readiness — own documentation quality, clinical compliance, and field staff preparedness
- Perform field supervisory visits to ensure adherence to infection control, safety, and compliance; assess and train on clinical skills, and improve documentation quality
- Make calm, decisive escalation decisions for high-risk patients, safety concerns, and incidents
- Coordinate with leadership on sensitive patient situations, hospitalizations, and quality investigations
Requirements
- Active RN license
- Home health experience
- Ability to coach, mentor, and train clinical staff across skill levels
- Strong clinical judgment and a structured approach to prioritization and escalation
- A strong sense of personal accountability — you take ownership of clinical outcomes through your clinical staff
- Ability to communicate clearly across clinical and operational teams
- Willingness and ability to be present onsite at the branch as an active clinical leader
- Resume
- Driver's license for Screening and Selection Services (SASS)
- Attestation by candidate
Nice to have:
- Experience partnering closely with operations teams to prevent service failures
- Experience leading new hire clinical orientation and skills validation programs
Benefits
- Up to $32,000 in yearly bonuses
About the Company
We are fixing US healthcare by building an AI-native physical care platform, starting with home health. We have built one of the best AI teams in the world and paired them with a team of healthcare veterans to build a new type of healthcare company that delivers care at the speed of an AI company. The company has created an opportunity for home health branch clinical leadership to be free from high-volume, process-intensive back-office functions with centralized support. Its technology also eliminates administrative burden so that clinicians can focus on delivering excellent patient care.
