About This Role
This Clinical Manager role involves coordinating and managing patient care, ensuring services are delivered appropriately, and supervising clinical personnel. The position requires significant travel within the Alameda and Contra county service areas to manage and train nurses in the field, with approximately 60% travel expected. Hospice experience is essential for this role.
Responsibilities
- Receive case referrals and review patient information to determine hospice/home care needs
- Assign appropriate hospice personnel to cases as needed
- Conference with the Medical Director regarding patient eligibility for services
- Review and evaluate each case through home visits, conferences, record review, and services provided by clinicians
- Discuss and verify impressions, instruct and guide clinicians to promote effective performance and delivery of quality home care services
- Be available at all times during operating hours to assist clinicians as appropriate
- Review patient's medical diagnosis, prognosis, medications, procedures, and clinical course
- Assist clinicians in establishing immediate and long-term therapeutic goals, setting priorities, and developing a plan of care
- Attend case conference meetings with hospice personnel to facilitate coordination of care and discussion of interdisciplinary group involvement
- Conduct quarterly record reviews and communicate findings and recommendations to the Clinical Director/Director of Patient Care Services and hospice personnel
- Assist in the screening and interviewing process of new employees and make recommendations for employment
- Assist in the orientation of new employees
- Assist the Clinical Director/Director of Patient Care Services and other supervisory hospice personnel in planning, implementing, and evaluating inservice and continuing education programs
- Assist in formulating, revising, implementing, and evaluating organization policies, procedures, goals, and objectives, both short and long range
- Comply with accepted professional standards and principles
- Assess health needs of the community and assist in the development of plans/programs to meet needs
- Participate in public relations and community activities that promote the organization's role as an effective member of the hospice and health care delivery system
- Promote customer service orientation to all hospice personnel
- Participate actively in quality assessment performance improvement teams and activities
- Perform other duties and activities as delegated by the Clinical Director/Director of Patient Care Services
Requirements
- Registered nurse with current licensure to practice professional nursing in the state