This role involves overseeing the clinical services provided to clients and families within a Residential Treatment Center. The Clinical Manager is responsible for developing, implementing, maintaining, and evaluating these services, as well as managing therapists and coordinating treatment teams to ensure quality care and positive client outcomes. The position requires sensitivity to the population's trauma history, life experiences, and cultural and socioeconomic characteristics.
Responsibilities
Develop, implement, maintain, and evaluate clinical services provided to clients and families through the Residential Treatment Center
Hire, clinically and personally supervise, evaluate, and collaboratively manage the scheduling of therapists
Facilitate client intakes, clinical services, client discharges, communication with families and partnering entities
Coordinate the treatment team to oversee and implement overall clinical and case management services provided to residents
Maintain and uphold standards, ensuring each client receives quality service planning, therapy, and all recommended services
Facilitate treatment team meetings to coordinate services
Work collaboratively with the Program Manager and Director to ensure treatment plans are implemented with fidelity
Ensure client documentation and records are accurate and completed in a timely manner for review by DFPS Licensing and contracted SSCCs
Communicate and coordinate with program staff to ensure effective delivery of therapeutic programming that aligns with program credentialing
Coordinate with the Chief Program & Strategy Officer, Director of Residential Services-RTC, Director of Treatment Fidelity, Director of Youth & Family Services, Program Manager, and treatment team members to ensure clinical goals are achieved
Provide on-call support as assigned on a rotating schedule
Plan and facilitate group programming to address the social and emotional needs of clients
Plan therapeutic daily client schedule in collaboration with Program Manager and Director of Residential Services-RTC
Utilize biotherapy/neurotherapy to support treatment goals
Provide crisis intervention and stabilization to clients in psychological distress
Assign cases and create and implement schedules for all clinical services
Coordinate and supervise clinical staff, providing constructive feedback and professional guidance
Provide personnel with clinical training and opportunities for continuous development
Provide weekly consultation with therapists assigned to clients
Provide weekly supervision of assigned interns
Review and approve clinical and case record documentation for clients
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Ensure assessments and service plans meet all requirements and are individualized
Assist staff with client placement stability by facilitating placement disruptions meetings and debriefings
Provide data to the Quality Assurance Manager for Quality Care Committee review
Attend and participate in program staff meetings and provide weekly clinical case consultation
Coordinate and maintain documents and files for services provided through MOUs with outside agencies
Coordinate timely and quality treatment team meetings, service plans, and discharge plans
Ensure that aftercare services are provided for clients and families post program participation
Participate as a member of the Wichita On Call Team, including carrying the on-call phone and responding to calls after hours and on weekends
Facilitate the CBCL, YoQ, Casey Life Skills evaluative tools for the RTC population
Ensure CANS recommendations and implementation plans are incorporated into clients' service plans
Continue to develop and provide program staff training on trauma-informed care and other clinical skill development
Facilitate staff training on TBRI® and other clinical skills as needed
Maintain personal training requirements to meet all contract, monitoring, or accreditation requirements
Oversee individual, family, and group therapy services for residents
Facilitate in collaboration with the Program Manager and Director of Residential Services-RTC in the development, training, and implementation of trauma-informed programming and clinical structures
Evaluate performance of therapists and contracted service professionals
Monitor compliance to legal guidelines, credentialing, internal policies, and quality standards
Implement and ensure that life and social skills groups are delivered to meet client needs
Assist in the development of clinical structures to provide services that meet the credentialed service packages
Facilitate clinical program planning with the Director of Residential Services-RTC and treatment team members
Facilitate cross-system collaboration to meet client needs
Participate with clinical staff across programs to continuously improve clinical services and the clinical development of staff
Participate in Performance and Quality Improvement processes, planning, and performance improvement tasks
Requirements
Master's degree in a clinical field such as social work, counseling, or psychology
Licensure as a LCSW, LMFT, or LPC
Three years of experience providing treatment services to children with emotional disorders, including one year in a residential setting
Competence in the principles and techniques of trauma-informed care; teaching and coaching of these principles and techniques
Ability to collaborate with youth, families, treatment team, and staff for optimal services
Ability to create clinical structures in plans of service and assessment tools; support their use and the clinical quality of case record documentation
Ability to oversee continued stay guidelines for youth served, reviewing each child’s goals and services provided
Ability to provide written confirmation that the child continues to meet criteria for the program, is benefitting from the Treatment Model, and that a less restrictive setting is not more appropriate
Excellent communication and interpersonal skills and the ability to collaborate with youth, families, collaborating agencies, outside professionals and ACH Child and Family Services staff
Good judgment and the ability to work independently
Commitment to continuous learning through supervision, continuing education, and experience
Experience and ability to generate revenues to offset clinical expenses through billing of services provided
Ability to handle a high degree of emotional stress related to resident issues
Excellent writing skills and the ability to complete reports and documents in a timely manner
Valid Texas driver’s license and a driving record that is within the guidelines of the insurance underwriter
No conviction of a felony or criminal offense against a child
Ability to work flexible hours
Ability to think globally, solve problems, and make good decisions with critical thinking skills
Nice to have:
Residential treatment center experience
Licensure as a Residential Child Care Administrator and TBRI® Practitioner
Superior Health provider
Important Details
Working conditions: Position includes working collaboratively with parents, guardians, and conservators as well as youth with behavioral problems, including possible physical aggression
Travel: A dependable personal vehicle is required for travel
Confidentiality: Access to confidential records including resident and personnel files; must maintain confidentiality and follow policies related to personnel and client records
About the Company
This organization provides residential services and treatment for children and families.
