Clinical Director

About This Role

This leadership role oversees all clinical teammates and programs within an outpatient addiction treatment setting. The Clinical Director provides guidance, direction, training, assessment, and feedback to clinical staff to ensure a high level of performance and address the needs of the patient population. The role requires independent work with minimal supervision and a clear understanding of agency policies and procedures.

Responsibilities

• Assure compliance of the clinical program with CARF, Division of Mental Health and Addiction Services (DMHAS), and any other state/federal standards, including confidential regulations in accordance with state and federal laws
• Assure the monitoring and daily flow of all clinical programs and address adaptations in accordance with the needs of the population we serve, including staff schedule and all program schedules
• Monitor the participation of all patients
• Monitor quality assurance of all clinical records for participants, including documentation and confidentiality
• Facilitate and/or co-facilitate clinical meetings to address behavioral and/or clinical concerns, progress, and crisis intervention of all participants
• Provide direct observation of individual and group counseling sessions to include assessing counseling and intervention skills and providing feedback, training, and strategies as deemed necessary, as well as monitoring counseling documentation and digitally signing documents requiring a supervisor
• Provide timely performance evaluations for all clinical staff annually and three-month probationary reviews for all new hires
• Monitor compliance with annual documentation of clinical staff to include medical, licensure, and continuing education hours
• Ensure all incident reports that pertain to clinical issues are addressed in a timely manner and assess risk factors including quality assurance issues
• Perform additional tasks to assure quality service to the population we serve, including but not limited to facilitating groups, carrying patient caseload when necessary to accommodate census, and performing assigned tasks in the absence of administrative staff
• Assist in maintaining census in all programs through presentation at conferences, EAPs, and referral sources, and to include reducing AMAs and providing transition planning to all patients
• Assess the needs of the participants through outcome surveys, suggestions, and meetings to assure consistent, quality care for the population we serve, including follow-up with adjustments of the development of the program
• Directly communicate to the Executive Director and administrative staff and follow up with periodic updates to address immediate concerns and approval of all administrative decisions that affect the clinical staff and program
• Attend team meetings and complete all training courses as required