About This Role
Leading, supporting, and developing the clinical team is the primary responsibility of the Clinical Director. This leader ensures staff have the direction, training, resources, and support needed to deliver coordinated care consistent with Sanford’s mission and clinical model. The Clinical Director advises organizational leadership on the department's workforce needs, team development, morale, capacity, and barriers that may affect patient care or the organization’s ability to achieve its vision.
Responsibilities
- Provide overall leadership for clinical and treatment services and hold assigned clinical teams accountable for safe, consistent, and effective care
- Recruit, hire, supervise, evaluate, and develop assigned clinical staff and interns through clinical guidance, training, coaching, staff meetings, in-service education, and required annual training
- Regularly assess team training needs, workload, resources, engagement, and morale, and advise organizational leadership on actions needed to align the workforce with Sanford’s mission, clinical priorities, and strategic direction
- Provide and document face-to-face supervision for clinicians whose licenses require it
- Approve time sheets, conduct annual performance reviews, and establish performance goals with assigned clinicians
- Partner with Human Resources to address performance, staffing, discipline, and other employment concerns
- Create a collaborative work environment in which clinicians communicate effectively, raise concerns, propose improvements, make decisions within their scope, and remain accountable for results
- Establish, model, and monitor standards for safe, effective, ethical, and professional clinical care and hold assigned clinical staff accountable to those standards
- Maintain clinical documentation standards by auditing records at least quarterly, identifying gaps, improving electronic medical record forms and workflows, and ensuring services are documented accurately within 24 hours
- Ensure clinical services, program schedules, and documentation to meet insurance standards and other applicable requirements
- Protect patient rights and confidentiality, including medical, personal, and financial information
- Ensure adherence to the Code of Ethics, Standards of Practice, employee handbook, and organizational policies
- Lead the design, development, evaluation, and improvement of new and existing clinical programs with the clinical team and organizational leadership
- Guide the clinical team on access to treatment and continuity of care across programs
- Collaborate with Clinical Managers to improve workflows and documentation processes for the services provided at Sanford
- Partner with the Program Managers on clinical quality, policy implementation, and treatment concerns within substance use programming
