Providing leadership and oversight of clinical support services across all Valley Healthcare System (VHcS) locations is the core of this Clinical Coordinator role. This position supervises Certified Medical Assistants (CMAs), coordinates daily clinical operations, supports staff development, and ensures the delivery of safe, efficient, and high-quality patient care. The Clinical Coordinator works collaboratively with medical providers, clinical staff, and organizational leadership to maintain clinical standards, improve operational efficiency, and promote a positive patient experience.
Responsibilities
Provide direct supervision, leadership, and performance oversight for all CMAs across VHcS locations
Coordinate clinical staffing, work schedules, assignments, and coverage to support efficient daily operations
Participate in recruitment, interviewing, onboarding, training, and performance evaluations of clinical support personnel
Monitor staff productivity, attendance, clinical competencies, and adherence to established policies and procedures
Identify opportunities for staff development, process improvements, and enhanced clinical performance
Oversee clinical workflows and patient care processes to ensure consistent, high-quality service delivery
Collaborate with medical providers and leadership to address clinical concerns and improve patient outcomes
Conduct clinical audits, monitor quality indicators, and support quality assurance and performance improvement initiatives
Provide direct clinical support and patient care within the scope of professional licensure, as needed
Assist with patient education, care coordination, and community health initiatives
Ensure compliance with OSHA, HIPAA, infection prevention standards, and applicable healthcare regulations
Monitor clinical safety practices, documentation, equipment, and supply needs
Ensure CMAs perform assigned duties in accordance with applicable regulations, training, and established clinical protocols
Prepare staffing reports, maintain operational documentation, and communicate departmental needs to leadership
Travel between VHcS locations to provide staff supervision, clinical oversight, and operational support
Perform other related duties as assigned
Requirements
Graduate of an accredited nursing program
Current, active, and unrestricted Georgia Licensed Practical Nurse (LPN) or Registered Nurse (RN) license required
Current Basic Life Support (BLS) certification required
Three (3) to five (5) years of supervisory and/or healthcare administrative experience
Minimum of three (3) years of outpatient or clinical healthcare experience required
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Experience supervising clinical support staff and coordinating healthcare operations
Strong leadership, supervisory, organizational, and problem-solving skills
Knowledge of nursing practices, clinical operations, patient safety, and healthcare regulations
Ability to effectively manage and support clinical personnel across multiple locations
Excellent interpersonal, communication, and conflict-resolution skills
Proficiency with electronic health records (EHR) and clinical documentation
Ability to manage competing priorities in a fast-paced healthcare environment
Commitment to teamwork, confidentiality, patient-centered care, and continuous improvement
Ability to stand, walk, bend, reach, and assist with patient care activities as needed, with or without reasonable accommodation
Ability and willingness to travel between VHcS locations
Must follow established infection prevention, workplace safety, and confidentiality protocols
Benefits
100% Employer-Paid Medical Coverage and Long-term Disability Coverage
No-cost Dental and Vision Services at our Clinics
Additional Dental, Vision, and Short-term Disability Coverage is available for purchase at a reduced cost
403(b) retirement plan
CME and expense reimbursement
Generous paid time off and holidays
Important Details
Schedule: Occasional extended or irregular work hours may be required based on operational needs
About the Company
Valley Healthcare System, Inc. (VHcS) is seeking an experienced, organized, and motivated Clinical Coordinator.
Valley Healthcare System formerly known as Community Health Center of South Columbus opened its doors August 1994.