Clinical Coordinator

About This Role

The Clinical Coordinator provides administrative and clinical support within the orthopedic department, ensuring efficient patient care. This role acts as a liaison between medical providers and patients, monitoring procedure plans, connecting with patients, and evaluating their progress. It requires excellent organizational skills, strong attention to detail, and the ability to coordinate multiple tasks in a fast-paced environment.

Responsibilities

• Assist in managing the day-to-day operations of the orthopedic clinic, including patient intake, registration, and medical record maintenance
• Serve as a liaison between patients, healthcare providers, and other departments to facilitate seamless communication and collaboration
• Manage and maintain accurate patient records, including medical histories, test results, and treatment plans, in compliance with privacy regulations (e.g., HIPAA)
• Prepare and organize patient charts, ensuring all necessary documentation is complete and available for healthcare providers
• Navigate EMR (Carecloud), find appropriate documents for patient care, write and assist with patient notes, and handle infrequent medical billing
• Facilitate communication and coordination with external healthcare facilities, such as imaging centers and physical therapy clinics
• Assist in quality improvement initiatives, participating in audits, data collection, and process improvement activities

Requirements

• Bachelor's degree (preferred)
• Prior experience in a clinical or administrative role within an orthopedic setting is highly desirable
• Familiarity with medical records management, including electronic health record systems is highly desirable
• Strong organizational and multitasking skills, with the ability to prioritize tasks and manage time effectively
• Excellent interpersonal and communication skills, with the ability to interact professionally with patients, healthcare providers, and staff
• Proficiency in computer applications and software, including Microsoft Office Suite and electronic medical record systems
• Understanding of healthcare privacy regulations, such as HIPAA, and a commitment to maintaining patient confidentiality
• Ability to work collaboratively in a team environment and adapt to changing priorities and situations
• Demonstrated attention to detail and accuracy in handling clinical documentation and patient information
• Great verbal and written communication skills
• Strong analytical thinking and ability to be solutions-oriented
• Excellent customer service skills
• Compassion and empathy

Benefits

• 401(k) matching
• Medical, Dental & Vision