Clinical Coordinator

About This Role

This clinical coordinator role involves working closely with doctors and mid-level providers to diagnose and treat sleep disorders, while also managing a personal patient column and various appointment types daily. The position is ideal for a relationship-driven, detail-oriented individual who can work both independently and as part of a team, with comprehensive training provided for all new team members.

Responsibilities

• Manage a column of in-person patients each day, handling communication before, during, and after appointments
• Adhere to the standard of care set by the Medical Director
• Establish a relationship link with the patient to ensure continuity of care
• Complete clinical tasks including vitals, intra-oral scans, oral photos, pharyngometer, and rhinometer
• Provide education to patients related to treatment options and their treatment plan
• Assist with troubleshooting treatment plans during post-care appointments
• Support medical and dental providers by conducting comprehensive patient pass-offs
• Send orders to labs with appropriate documentation when patients move forward with treatment
• Take detailed notes throughout appointments and complete patient charts in a timely and accurate manner
• Complete duties related to scheduling and patient payments with a high level of accuracy
• Upload required documents into EMR software when necessary

Requirements

• Relationship-driven
• Highly detail-oriented
• Comfortable working both independently and within a team
• Passion for providing exceptional patient experiences

Important Details

• Schedule: 8:00 AM - 5:00 PM
• Hours: 40 hours per week

Application Process

• Complete a Berke assessment

About the Company

Star Sleep & Wellness is dedicated to providing exceptional care for patients with sleep disorders, building lasting relationships, and offering personalized, lifetime care. The company is at the forefront of innovations in dental sleep medicine.