Clinical Coordinator

About This Role

Coordinating clinical procedures and patient communication is the primary focus of this role, which involves managing patient histories, explaining medical procedures, and ensuring all necessary investigations and consents are handled. This position suits a detail-oriented professional who can effectively liaise between patients and medical staff.

Responsibilities

• Take a detailed history of new patients
• Explain IUI/IVF procedures to patients
• Provide financial counseling for IUI procedures
• Ensure investigation requisition forms are given
• Fill forms for IUI cycles and create the cycle
• Ensure SQA and SF are done for IVF cases
• Obtain consents after SIS procedures and explain the procedure
• Explain medication to patients after consultation
• Assist with Mock ET procedures
• Assist with OPU procedures (sometimes)
• Coordinate with embryologists and andrologists regarding SOA, SF, DFI, and embryo status
• Inform patients of their status
• Inform patients by calling about advised tests, investigations, or medications
• Fill FET files (IPD & OPD)
• Create FET cycles
• Enter daily follow-up information
• Update BHCG cycles
• Make task calls
• Coordinate fresh transfers
• Check if patients have taken medication on time
• Explain ERA cycles
• Attend patient calls when on the floor
• Call patients to inform them of their reports
• Call referral doctors regarding planned FET, OPU, and IUI procedures
• Call recipient couples in case of donor OPU
• Make concern calls to BHCG positive patients and track LB
• Make investigation calls
• Call recipient couples when about to start a donor, informing updates
• Call patients for freezing status
• Call patients to update trigger times if they change
• Take consent for tricky IVF cases
• Take consent if multiple follicles in case of IUI
• Prepare medical certificates
• Prepare discharge cards and prescriptions

Benefits

• Flexible schedule
• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund