About This Role
This role is responsible for carrying out various clinical tasks as delegated by a physician, ensuring efficient and effective support for healthcare professionals in delivering quality patient care.
Responsibilities
- Ensure that exam rooms are prepared, cleaned, and stocked in anticipation of patients and between patient visits, as needed
- Prepare patient charts as necessary for appointments
- Prepare patients for in-office procedures and assist providers during examinations, treatments, and tests
- Perform required procedures such as phlebotomy, bladder scans, catheter changes, etc.
- Collect and correctly label all necessary lab specimens, including but not limited to blood, urine, and biopsy tissue
- Perform CLIA-waived laboratory testing, strictly adhering to the policies and guidelines established by UVA and the practice
- Effectively use necessary PPE as appropriate and adhere to safe handling and disposal protocols for medical equipment and materials
- Provide patient education and training as needed, including but not limited to self-catheterization, bladder irrigations, pre-op instructions, and post-op care
- Utilize electronic medical records for documentation and charting of all patient information, including but not limited to phone encounters, appointment scheduling, lab results, provider orders, etc.
- Cover phones for patient triage, including prescription refills, appointment scheduling, and other duties related to aiding in patient care and treatment
- Answer, document, and route incoming patient calls when appropriate
- Obtain authorizations and pre-certifications for clinical treatments, exams, diagnostic testing, and prescriptions as required by the patient's health plan
Requirements
- Certification as a Medical Assistant or equivalent
- Successful completion of secondary education in medical assisting or another nursing-related field of study
- Ability to multitask and work in a fast-paced environment
- Excellent customer service skills
- Ability to lift/push/pull at least 50 pounds
About the Company
Urology of Virginia is dedicated to improving the lives of patients through exceptional urological care and service. The company has a long history of serving Hampton Roads and northeastern North Carolina with a team of board-certified urologists and skilled healthcare professionals.
