Clinical Assistant / Certified Clinical Assistant

About This Role

This role provides direct support to certified clinicians in delivering orthotic and prosthetic patient care services. Under supervision, the Clinical Aide prepares for patient care, fabricates and modifies devices, manages clinical documentation, and handles inventory. The role suits someone who can execute assigned treatment tasks with precision while complying with safety and regulatory standards.

Responsibilities

• Assist certified clinicians in delivering patient care services under direct supervision
• Prepare treatment rooms and patients for clinical procedures
• Perform technical fabrication tasks, including making and modifying molds
• Execute treatment modifications, adjustments, and repairs as directed by the supervising clinician
• Fit and provide soft goods items to patients
• Provide alterations and adjustments to soft goods items as needed
• Provide orthotics fitting services independently
• Assist with selected patient follow-up care under clinician direction
• Complete and maintain accurate, timely documentation of all patient care provided
• Communicate patient information and care outcomes to the supervising clinician
• Ensure all patient procedures comply with clinical protocols and standards
• Perform shipping, receiving, and inventory monitoring of prosthetic and orthotic materials
• Contact and coordinate with vendors to order necessary materials and supplies
• Maintain a clean, safe and orderly work environment
• Adhere to all safety regulations; compliance with Medicare and other governmental regulations; compliance with blood borne and Occupational Safety and Health Administration (OSHA) requirements

Requirements

• High School Diploma or GED required
• 1 year of experience in a customer service or patient facing role
• Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures
• Willingness to verify all clinical activities with certified clinical personnel
• Ability to follow written and verbal directions
• Hand skills necessary to use laboratory tools safely and effectively
• Knowledge of biomechanical principles
• Good interpersonal, oral, and written communication skills for reporting information to patient and staff
• Effective organizational skills and ability to prioritize and plan for the purpose of meeting deadlines
• Ability to work effectively as a team member
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships