Clinical Assistant

Company Overview

Urology of Virginia is dedicated to improving the lives of our patients through exceptional urological care and service. With a long history of serving Hampton Roads and northeastern North Carolina, our team of board-certified urologists and skilled healthcare professionals is committed to providing comprehensive, high-quality care in a compassionate and patient-focused environment.

Driven by our Core Values, we are committed to creating a culture of professionalism, teamwork, accountability, and excellence. Every team member contributes to exceptional patient experiences, strong teamwork, and high-quality care.

Job Overview

This position is responsible for carrying out various clinical tasks as delegated by a physician and ensuring the efficient and effective support of healthcare professionals in delivering quality patient care.

Duties and Responsibilities

Employee Core Values:

• People First – Delivers exceptional customer service by putting patients first, approaching challenges with a problem-solving mindset, and consistently demonstrating professionalism, compassion, and respect for everyone
• Be Accountable – Consistently reliable and hard-working, demonstrating strong accountability and deep commitment to achieving responsibilities and goals
• We Before Me – Collaborative team player who steps in to help first and actively encourages teamwork to achieve shared goals
• Pursue Excellence – Expects, projects, and demonstrates excellence through consistent attention to detail in everything they do
• Communicate Well – Consistently delivers clear, concise, and professional communication across all interactions

Primary:

• Ensure that exam rooms are prepared, cleaned, and stocked in anticipation of patients and between patient visits, as needed. Prepare patient charts as necessary for appointments
• Prepare patients for in-office procedures and assist providers during examinations, treatments, and tests. Additionally, perform required procedures such as phlebotomy, bladder scans, catheter changes, etc.
• Collect and correctly label all necessary lab specimens, including but not limited to blood, urine, and biopsy tissue
• Perform CLIA-waived laboratory testing, strictly adhering to the policies and guidelines established by UVA and the practice
• Effectively use necessary PPE as appropriate and adhere to safe handling and disposal protocols for medical equipment and materials
• Provide patient education and training as needed, including but not limited to self-catheterization, bladder irrigations, pre-op instructions, and post-op care