About This Role
Caring for patients 65 and over in a primary care setting is the core purpose of this Clinical Assistant role. This position provides clinical and administrative support to ensure safe, high-quality patient care and a positive patient experience, assisting providers with examinations, treatments, and procedures. This is a safety-sensitive role involving direct patient care, medication administration within scope of licensure or certification, and clinical coordination in a fast-paced primary care environment.
Responsibilities
- Greet and prepare patients for provider examination by obtaining vital signs, history, and current medications; document all information accurately in the electronic medical record (EMR)
- Assist providers during examinations, procedures, and treatments, ensuring proper room setup and patient comfort
- Maintain accurate and complete patient records in the EMR
- Administer medications, injections, or immunizations as ordered (within scope of practice)
- Perform diagnostic tests and procedures as directed (e.g., EKGs, pulse oximetry, spirometry, point-of-care testing, glucose checks)
- Draw blood and process lab specimens according to protocol
- Support patient education and provide instruction on treatment plans, medications, and preventive care
- Maintain exam rooms, instruments, and equipment, including cleaning, sterilization, and inventory management
- Manage patient phone calls, appointment scheduling, and proactive care coordination (e.g., medication reminders, follow-up calls, transitions of care)
- Participate in maintaining quality control logs, lab compliance, and medication inventory
- Support front office and administrative functions as needed, including check-in/check-out, referrals, and prescription management
- Collaborate with the care team to ensure efficient clinic flow and a positive patient experience
- Perform other duties as assigned to support clinic operations
Requirements
- High School Diploma or equivalent required
- Current state licensure or certification as one of the following:
- Registered Nurse (RN)
- Licensed Practical Nurse (LPN)
- Certified or Registered Medical Assistant (CMA/RMA) from an accredited program
- CPR/BLS certification required
- Minimum of 2 years of recent clinical experience in a primary care, outpatient, or ambulatory setting
- Experience using electronic medical record (EMR) systems
- Knowledge of OSHA, HIPAA, infection control, and universal precautions
- Excellent communication, organizational, and time-management skills
- Proficient with Google Suite (Drive, Docs, Sheets, Slides) and basic computer applications