About This Role
Caring for clients by providing sleep diagnostic testing and collaborating with referring physicians is the core of this Clinical Assistant role. The incumbent ensures patient safety and delivers high-quality, evidence-based care, while also contributing to business growth through excellent customer service.
Responsibilities
- Conduct appointments and set up equipment for sleep diagnostic testing based on American Academy Sleep Medicine (AASM) guidelines
- Actively promote related products and provide solutions to client needs
- Maintain up-to-date continuing education related to the position to ensure clients receive the most current therapies and devices
- Recognize the importance of client safety in the Air Liquide Healthcare organization
- Follow established company protocols for the cleaning and disinfection of all equipment
- Complete all required administration tasks
- Ensure quality documentation through completion of all company documentation and forms (both digital and non-electronic) as per policy
- Maintain client confidentiality and protect Air Liquide Home Healthcare operations by keeping information confidential
- Continuously improve the operation of the branch by evaluating processes and workflow, and participating in other quality improvement activities
- Provide new staff and student instruction, supervision, and evaluation when necessary
Requirements
- College Certificate or Diploma in Medical Office Administration or medical background preferred
- Qualified and competent as per provincial regulatory bodies (BC-DAP + AB-CPSA) for staff providing diagnostic sleep services (HSAT)
- Computer literate in Microsoft Office, ERP & Google systems with strong data entry skills and selling skills
- 1-2 years of experience in general office practice
About the Company
Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests, treatments, and home oxygen services, committed to patient-centered care and innovation. They partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness, and collaborative medicine.
