Caring for patients throughout their fertility journey is the core of this role, which supports the Clinical Director and supervising physicians in delivering high-quality, patient-centred fertility care. The Clinical Assistant reviews clinical information, coordinates next steps in treatment under physician direction, and assists with patient consultations, fertility cycle monitoring, treatment coordination, clinical procedures, and follow-up care. The role suits a candidate who demonstrates sound clinical judgement, strong communication skills, and a compassionate approach to patient care.
Responsibilities
Support the Clinical Director and supervising physicians in delivering patient care as an extension of the physician-patient relationship
Perform delegated clinical duties and controlled acts where legally authorized and appropriately delegated by the supervising physician
Assist physicians during clinical assessments, consultations, and procedures
Collaborate with physicians, nurses, and other healthcare professionals to promote safe, coordinated, and high-quality patient care
Establish professional, ethical, and trusting relationships with patients, families, and members of the healthcare team
Deliver patient care in a manner consistent with True Care Fertility's mission, values, policies, and standards of practice
Assist with initial patient consultations and follow-up appointments, including fertility cycle monitoring visits
Provide patients with information about fertility investigations, treatment options, procedures, and next steps following their initial investigative cycle
Explain treatment processes and clinical instructions within the scope of the role and under physician direction
Respond to patient questions and concerns, escalating clinical questions or decisions to the supervising physician when appropriate
Provide compassionate emotional support to patients throughout their fertility journey, recognizing the sensitive and personal nature of fertility treatment
Review patient files, medical histories, investigation results, and relevant clinical documentation in preparation for consultations and follow-up appointments
Discuss investigation findings and potential next steps with the treating physician to support the development and coordination of individualized treatment plans
Assist with coordinating treatment plans, follow-up appointments, investigations, and cycle monitoring activities as directed by the physician
Ensure treatment-related follow-ups and outstanding investigations are tracked and communicated to the appropriate clinical team members
Communicate treatment instructions to patients only in accordance with the supervising physician's direction and the Clinical Assistant's authorized scope of practice
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Assist physicians during fertility-related clinical procedures and ensure the necessary documentation and supplies are prepared
Perform intrauterine insemination (IUI) procedures only where legally authorized, appropriately delegated, and supported by the required training, competence, and supervision arrangements
Carry out delegated clinical orders in accordance with physician instructions, clinic protocols, and applicable professional requirements
Support patient preparation, procedural coordination, and post-procedure follow-up as directed by the supervising physician
Maintain appropriate infection prevention, patient safety, and clinical documentation standards
Review patient files, laboratory results, diagnostic investigations, and imaging reports in preparation for physician review
Identify abnormal or outstanding laboratory and imaging results requiring attention and promptly escalate them to the supervising physician in accordance with established protocols
Communicate results and follow-up instructions to patients after the supervising physician has reviewed the findings and provided appropriate direction
Respond to patient emails and messages relating to treatment, investigations, and follow-up care within the scope of the role and in accordance with clinic procedures
Coordinate follow-up appointments and ensure physician instructions are documented and communicated accurately
Maintain appropriate follow-up processes to support continuity of care and timely clinical decision-making
Maintain accurate, complete, and timely patient records, including medical histories, investigation results, treatment plans, progress notes, and follow-up documentation
Document consultations, clinical activities, and delegated orders in accordance with clinic policies and applicable documentation standards
Conduct administrative reviews and audits of abnormal laboratory results, imaging reports, and other outstanding clinical items to support appropriate follow-up
Ensure patient records and clinical communications are handled confidentially and in accordance with applicable privacy legislation
Perform other duties consistent with the position, qualifications, scope of practice, and operational needs of True Care Fertility
Requirements
Graduate of a recognized Physician Assistant program or an equivalent qualification accepted by True Care Fertility for the duties of the role
Current Basic Cardiac Life Support (BCLS) certification
At least one year of relevant experience in a comparable clinical role
Experience working in an interprofessional healthcare environment
Strong organizational skills and attention to detail, particularly when reviewing clinical documentation and tracking patient follow-ups
Ability to work collaboratively within an interdisciplinary healthcare team
Ability to work independently and manage responsibilities within the authorized scope of practice
Strong professional judgement, accountability, and commitment to patient safety
Compassionate and respectful approach to patients experiencing sensitive or emotionally challenging circumstances
Ability to manage competing priorities in a busy clinical environment
Commitment to confidentiality, ethical conduct, and continuous learning
Nice to have:
Additional education or training in Obstetrics and Gynecology, reproductive medicine, or fertility care
Membership in the Canadian Association of Physician Assistants (CAPA)
Experience in fertility, reproductive health, Obstetrics and Gynecology, or a related clinical setting
Important Details
Employment type: full-time or part-time
About the Company
True Care Fertility delivers high-quality, patient-centred fertility care.