About This Role
Caring for patients in a professional, patient-focused environment is the core of this Clinical Assistant / Lane Loader role at a busy ophthalmology practice. This position supports both clinical operations and front desk workflow, assisting physicians, technicians, and front desk staff with patient flow, clinical setup, and administrative tasks. It suits a friendly, organized, and detail-oriented individual.
Responsibilities
- Load patients into clinical lanes for physicians and technicians
- Prepare intravitreal injection kits and ensure proper setup
- Load patient charts, diagnostic images, and results for physicians
- Assist with patient flow, ensuring efficient and timely appointments
- Support technicians with clinical setup and room turnover
- Assist with preparation and organization of diagnostic testing areas
- Ensure equipment and testing rooms are properly stocked and ready for use
- Support front desk staff with patient intake and general reception duties as needed
- Maintain accurate patient records in Oscar EMR
- Handle incoming faxes, emails, and clinical documentation
- Assist with scheduling, patient coordination, and communication with clinical staff
- Communicate with local optometry offices in a professional and timely manner
- Collect payments and issue receipts when applicable
- Maintain patient confidentiality and follow privacy regulations
- Maintain clinic inventory and restock supplies as required
- Ensure exam rooms, injection rooms, and clinical areas are properly stocked
- Support opening and closing procedures of the clinic
- Maintain clean, organized, and efficient work areas
Requirements
- Strong ability to communicate with patients in a respectful, kind, and patient manner
- Excellent organizational and multitasking skills
- Proficiency with computers, EMR systems (Oscar preferred), and scheduling tools
- Ability to work efficiently in a fast-paced clinical environment
- Professional demeanor with strong attention to detail
Nice to have:
- Previous experience in a medical, ophthalmology, or optometry setting
- Experience in a clinical support or ophthalmic assistant role
- Knowledge of medical or ophthalmic terminology
- Experience with ophthalmic clinic flow and patient management
- Experience assisting with injections or minor procedure setups
- Ability to speak additional languages
Benefits
- Supportive and professional work environment