About This Role
Caring for patients in a clinical setting is the core of this role, which involves supporting medical staff and ensuring efficient patient flow. This position suits a patient-focused individual who can assist with various needs, from preparing records and taking vital signs to assisting during medical procedures and maintaining clinic organization.
Responsibilities
- Call patients from the waiting area and escort them to exam rooms in a timely and pleasant manner
- Obtain and input vital signs into the Electronic Medical Record (EMR)
- Update patient records with current medications and other relevant health information
- Pre-load patient records with all pertinent information, including outside records
- Communicate patient information between the physician and clinical teams
- Assist patients with basic needs, including rooming, preparing for exams, and supporting procedures
- Assist clinical staff during patient visits, including venipuncture or other specialty-specific tasks once trained
- Discharge patients after their examination, ensuring necessary follow-up appointments are scheduled
- Set up equipment and maintain infection control standards, including cleaning exam rooms, instruments, and equipment
- Restock exam rooms and notify appropriate personnel if supplies need to be ordered
- Schedule patient appointments as needed
- Participate in continuing education and training
- Monitor waiting areas and assist patients as needed
- Maintain a clean, safe, and organized environment for both patients and staff
- Perform additional duties as assigned by the supervisor
Requirements
- High school diploma or equivalent
- BLS Certification
- Strong medical terminology knowledge
- Excellent computer and other basic office equipment skills
- Knowledge of grammar, spelling, and punctuation to type from draft copy and review/edit reports and correspondence
- Ability to solve practical problems and deal with a variety of concrete variables
- Ability to interpret a variety of instructions furnished in written, oral, or schedule form
- Must interact and communicate both verbally and in written form
- Must interact and exchange information regarding patients with physicians and other departmental personnel, and outside agencies on a frequent basis while respecting confidentiality
Nice to have:
- Medical Assistant or CNA certification
- Six months of work experience in a medical office setting
Important Details
- Travel: Required to CARTI Cancer Center and Clinic locations outside of Little Rock
