About the role
Client Service Representative | Animal Oasis Veterinary Hospital
Join a Supportive Veterinary Team Focused on Exceptional Client Care
Animal Oasis Veterinary Hospital is a small animal general practice in Naples, Florida, committed to providing progressive, gold-standard veterinary care in a welcoming, team-focused environment. Our hospital culture is built on respect, collaboration, and genuine care for both our clients and our team members.
We are currently seeking a friendly, organized, and motivated Client Service Representative (CSR) to join our front-of-house team. Veterinary experience is not required; we are happy to train the right candidate who brings a positive attitude, strong communication skills, and a desire to learn.
Position Overview: Client Service Representative
As a CSR, you will be the first point of contact for our clients and play a vital role in creating a positive, compassionate experience for both people and pets. This is an excellent opportunity for someone interested in growing a career in veterinary medicine or client-focused healthcare.
Key Responsibilities
- Greet clients and patients warmly and professionally
- Schedule appointments and manage incoming phone calls
- Process payments and maintain accurate client records
- Communicate effectively with veterinarians and clinical staff
- Support client education and follow-up communication
- Maintain a clean, organized, and welcoming front desk area
Qualifications
- Previous customer service or reception experience preferred, but not required
- Willingness to learn veterinary terminology, workflows, and hospital systems
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Professional, compassionate, and team-oriented mindset
Schedule, Compensation & Benefits
- Compensation: competitive hourly rate, based on experience
- Flexible Scheduling Options:
- Four 10-hour shifts or five 8-hour shifts
- Rotating Saturdays with scheduling flexibility
- Benefits Include:
- Full benefits package
- Paid time off (PTO)
- Uniform allowance
- Continuing education and training opportunities
- Employee pet care benefits
Why Join Animal Oasis Veterinary Hospital?
- Training & Support: We provide thorough onboarding and ongoing support to help you succeed
- Positive Work Culture: A close-knit, respectful team that values communication and collaboration
- Work-Life Balance: Flexible scheduling designed to support your lifestyle
- Career Growth: Opportunities to grow within the hospital and explore other roles in veterinary medicine
How to Apply
If you enjoy working with people, love animals, and are looking for a supportive workplace that is willing to invest in your growth, we would love to hear from you. Please submit your resume and a brief introduction.
Join Animal Oasis Veterinary Hospital and be part of a team that cares for clients, patients, and each other.
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