Client Services Associate

Your Responsibilities

• Live Our Vision, Values and Beliefs every day
• Greet and welcome RH Clients and assist with any questions or concerns
• Assist in connecting clients with the right Associates based on their purchase needs
• Assist and communicate with clients in the Gallery, over the phone and through email
• Provide an elevated level of client services support to Gallery Partners to resolve client concerns
• Become well-versed on RH product and offerings
• Create a luxury service experience in every interaction
• Exhibit broad understanding of the organization

Our Requirements

• Customer service experience within a design firm, high-end furniture showroom, or luxury retail setting preferred
• Ability to recognize and respond to multiple priorities
• Strong organizational and time management skills
• Strong verbal and written communication skills
• Commitment to quality, detail focused on all levels
• People and relationship-driven
• Commitment to quality, detail-focused on all levels
• Proficiency with Mac Operating System, IOS devices, Microsoft Office and Google Applications

Our Physical Requirements

• Ability to lift and mobilize small to medium items up to 30 lbs. while utilizing appropriate equipment and techniques
• Ability to maneuver effectively around gallery floor, stock room and office
• Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing