Client Human Resources Business Partner III

About This Role

This role is for a Human Resources Consultant who will act as a trusted advisor to clients, leveraging HR experience and ADP product expertise to resolve critical business challenges. The position involves supporting ADP's largest clients and most complex products, requiring independent problem-solving and proactive client engagement.

Responsibilities

• Serve as an HR expert to ADP's largest clients
• Support ADP's most complex products and technologies
• Solve client problems by taking a broad perspective to identify solutions
• Work independently to resolve issues
• Work proactively with clients to provide information, best practices, and training on ADP solutions
• Use strong interpersonal skills, HR, and ADP product knowledge to communicate with clients and resolve issues
• Set priorities, organize the day, multi-task, change direction, and provide prompt follow-up
• Strive to exceed client expectations in every interaction
• Interpret internal or external business issues and recommend solutions or best practices to ADP leadership and clients
• Share knowledge and best practices with less experienced Consultants and Specialists at ADP

Requirements

• Reside in or near Austin, TX
• Ability to travel regularly within an assigned external client territory and book of business (including, but not limited to, Austin areas and surrounding areas)
• At least 5-8 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization
• At least 5-8 years of experience in a customer service or human resources environment, with proven ability to produce positive results

Other acceptable experiences if no college degree:

• Experience noted above, OR
• Military Experience

Nice to have:

• HR Certification or willing to pursue in the first year

Benefits

• Culture that values equity, inclusion, and belonging, creating a safe space for diverse perspectives and insights
• Opportunity to join Business Resource Groups to connect globally with networks and allies
• Career growth in an agile, fast-paced environment with opportunities to progress
• Continuous learning through ongoing training, development, and mentorship opportunities
• Best-in-class benefits starting on Day 1
• Focus on mental health and well-being support
• Company committed to giving back and generating a lasting, positive impact upon communities
• Company-paid time off for volunteering for causes

Important Details