About This Role
This HR Business Partner role involves advising ADP's largest clients, leveraging HR experience, product expertise, and consulting skills to address critical business challenges. The role focuses on client satisfaction and requires a professional who can build strong relationships and communicate effectively to resolve issues and provide recommendations.
Responsibilities
- Serve as an HR expert to ADP's largest clients and support ADP's most complex products/technologies
- Solve client problems, taking a broad perspective to identify solutions
- Work independently to resolve issues
- Work proactively with clients to provide information, best practices, and training on ADP solutions
- Use strong interpersonal skills, HR, and ADP product knowledge to communicate with clients and resolve issues
- Set priorities, organize the day, multi-task, change direction, and provide prompt follow-up
- Strive to exceed client expectations in every interaction
- Uphold the highest ethical standards and live ADP's core value of Integrity is Everything
- Interpret internal or external business issues and recommend solutions/best practices to ADP leadership and clients
- Share knowledge and best practices with less experienced Consultants and Specialists at ADP
Requirements
- At least 5-8 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization
- At least 5-8 years of experience in a customer service or human resources environment, with proven ability to produce positive results
Other acceptable experiences if no college degree:
- Experience noted above
- Military Experience
Nice to have:
- HR Certification or willing to pursue in the first year
Benefits
- Culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights
- Opportunity to join Business Resource Groups to connect globally with networks and allies
- Career growth in an agile, fast-paced environment with opportunities to progress
- Continuous learning through ongoing training, development, and mentorship opportunities
- Best-in-class benefits starting on Day 1
- Focus on mental health and well-being support
- Opportunity to join a company committed to giving back and generating a lasting, positive impact upon the communities
- Company-paid time off for volunteering for causes you care about
About the Company
ADP is a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. The company has received recognition for its work by many esteemed organizations.
