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２ｎｄ Ｃｏｍｍｕｎｉｔｙ株式会社
Managing customer support across all locations, including Osaka, Ginza, Daikanyama, Sendai, and remote teams, is the core of this role. You will assess and improve the quality of service and work processes at each site, analyze inquiry volumes and costs, and optimize workflows. The role suits a candidate who can develop team members and coordinate with other departments to ensure continuous service delivery while balancing quality and operational costs.
Nice to have:
The company operates a clarinet school.