About the role
Job Description Description :
- Schedule and perform re-inspections of vehicles that have undergone repairs following an insurance claim.
- Verify that repairs have been completed according to the approved estimate and company guidelines.
- Assess the quality and completeness of repairs, identifying any discrepancies or additional damages.
- Document findings, take photographs, and update claim files in the claims management system.
- Communicate with repair shops, customers, and claims adjusters to resolve any issues found during re-inspection.
- Provide technical advice and recommendations for further action if repairs are unsatisfactory or incomplete.
- Maintain accurate records of re-inspection activities and prepare reports as required.
- Ensure compliance with company policies, insurance regulations, and service standards.
- Escalate unresolved or complex cases to supervisors or relevant departments.
- Participate in training and continuous improvement initiatives as needed
Qualifications
- Diploma or degree in automotive engineering, mechanical engineering, or related field.
- Experience in motor vehicle inspection, repair estimation, or insurance claims preferred.
- Strong attention to detail and analytical skills.
- Good communication and interpersonal abilities.
- Proficiency in claims management systems and MS Office applications.
- Valid driver’s license.
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