Claims Adjuster

About This Role

Caring for injured workers and employers by providing quality customer service is the core of this role, which involves learning the lifecycle of a Workers' Compensation claim and its governing codes and laws. The role suits a self-motivated individual who thrives in a fast-paced environment and is looking for career growth while making a meaningful difference.

Responsibilities

• Learn the lifecycle of a Workers' Compensation claim and the governing codes and laws
• Ensure timely and accurate benefit provision, according to claims management, corporate policies and procedures and DWC laws and regulations
• Proactively and independently manage, finalize and control (adjust) an inventory
• Collaborate with a team of claims professionals and other stakeholders
• Serve as a resource to other team members and/or other internal staff
• Ensure delivery of a high-quality claims product as demonstrated by successful execution of job duties

Requirements

• Fully completed STD 678 application and resume
• Statement of Qualifications (no more than two pages), answering the following questions:
  • How do you ensure that all parts of a task or project, both large and small, are accomplished without any of them being overlooked?
  • Give an example of actions you took to help a customer or client which went beyond what is normally expected from someone in your position. Why did you take those actions? What were the results?
  • How did you hear about this position with State Fund?

Important Details

• Number of positions: Multiple
• Work locations: Bakersfield, Eureka, Fresno, Pleasanton, Redding, Riverside, Glendale, Rohnert Park, Sacramento, San Diego, Stockton, Vacaville
• Application deadline: 11/2/2026

Application Process

• Submit a fully completed STD 678 application and resume. The completed STD 678 must include duties performed, start and end dates, and hours worked per week for each position held.
• If a Statement of Qualifications (SOQ) is required, it must also be submitted as instructed in the “Required Application Package” section. Alternative documents submitted in lieu of required Application, Resume, or Statement of Qualifications will not be accepted.
• If this posting requires an SOQ, by submitting your application for this position, you understand and acknowledge the SOQ you submit is your own work, in your own words, and accurately reflects your knowledge, skills, abilities, and experiences. Submitting a document that is not your own may be cause for disqualification from the hiring process.
• All interviews are expected to be held virtually using Microsoft Teams. Location and interview format subject to change at State Fund’s discretion.