Claims Adjuster

About This Role

Guiding customers through the claims process with empathy, accuracy, and speed is the core of this in-office role. The position suits a highly skilled Claims Adjuster who excels at creating a fast, easy, and effortless experience for customers.

Responsibilities

• Learn the Steadily approach to claims handling, helping create a fast, easy, and effortless experience for customers
• Establish new claims by taking customer
• Request appraisals, estimates, cause & origin reports, and various other reports to assist in the investigation of the claim
• Communicate with customers using their preferred channel of communication (phone, text, email, mail)
• Review estimates and reports and issue payments as owed under the policy contract
• Adjust claim files with extremely high quality, exceeding the expectations of internal/external auditor security, including ample documentation, regular diary entries, and quality application of coverage and compliance with all claims related laws and regulations
• Write exterior estimates with high level of accuracy and attention to detail
• Help the entire team in an all-hands-on-deck approach during a catastrophe
• Assist in establishing new workflows, improve existing workflows, and build claims processes

Requirements

• At least 2 years experience adjusting P&C Insurance claims
• Adjuster license
• Property claims savant
• Superior verbal and written communication skills
• Ability to communicate concisely and diplomatically, maintaining a calm demeanor and professional communication
• Extensive knowledge of standard claims practices, estimating, claims processes, coverage application, subrogation, SIU and everything in between
• Above average computer skills
• Great at independently learning new software quickly and savvy using online resources
• Thrive under intense pressure and can manage a large workload with minimal oversight
• Desire to make the leap into an earlier-stage tech company to rapidly accelerate your growth
• Willingness to roll up your sleeves and hustle

Nice to have:

• Experience in homeowners, condo, and landlord insurance
• Xactimate experience
• Knowledgeable on 3rd party claims and 1st party litigation
• AIC and/or ARM
• Experience in subrogation, fraud investigation, or property damage estimating
• Prior project experience

Benefits

• Equity in the company
• 3 weeks PTO plus six federal holidays
• Health insurance including Medical, Dental, Vision, Life, Disability, HSA, FSA