Claims Adjuster

About This Role

This role as a Material Damage Adjuster involves handling automobile accident claims from beginning to end, assessing damage, investigating liability, and negotiating settlements. The position is part of a team responsible for ensuring quality and performance standards are met while managing a high volume of low complexity claims.

Responsibilities

• Manage a high-volume, low-complexity claims from beginning to end
• Investigate automobile accidents to determine the cause and liability, including reviewing police reports and conducting interviews with witnesses in some cases
• Analyze insurance policies and relevant laws and regulations to determine the scope of coverage related to automobile accidents
• Negotiate repairs and settlements with claimants
• Provide regular updates on automobile claims to policyholders, insured, claimant, and other members of the claims team
• Assess damage to vehicles involved in accidents, including reviewing repair estimates, and determining the cost of repairs
• Coordinate with internal and external stakeholders, such as claims adjusters and clients, to ensure that all activities related to automobile claims are conducted efficiently and effectively
• Participate in departmental meetings and training sessions to stay informed about policy changes and new procedures
• Maintain a high level of accuracy and attention to detail to ensure that all activities related to automobile claims are conducted ethically and in compliance with relevant laws and regulations

Requirements

• Maintains adjuster licenses in all required states including New York and Hawaii
• Relevant years of experience in Material Damage Liability Claims handling with multi-state experience
• College Diploma or commensurate work experience
• Maintains an adjuster license(s) as required by state regulations
• Experience handling fast track/low touch claims
• Proficient in MS Office (Word, Excel, PowerPoint)

Nice to have:

• Bilingual
• Insurance Designation(s)

Benefits

• Work at the cutting edge of AI, automation, and digital innovation
• Drive change for global enterprises and solve business challenges that matter
• Get hands-on experience, mentorship, and continuous learning opportunities
• Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture where courage, curiosity, and incisiveness, built on a foundation of integrity and inclusion, allow your ideas to fuel progress

Important Details

• Work format: Hybrid (2 days onsite)