About This Role
Working as a Claims Adjuster, you will help policyholders through challenging times by ensuring fair and timely claim outcomes. This involves navigating complex coverage questions, negotiating resolutions, and clarifying situations with multiple parties.
Responsibilities
- Manage first-party property claims involving public adjusters, attorneys, and other represented parties
- Investigate coverage, damages, and claim exposures to make informed claim decisions
- Review estimates, supporting documentation, photos, and reports to evaluate losses accurately
- Negotiate claim resolutions with public adjusters, attorneys, contractors, and other stakeholders
- Establish and manage claim reserves throughout the life of the claim
- Maintain thorough claim documentation and ensure compliance with state regulations and company guidelines
- Resolve disputed and escalated claims while delivering a high level of service
- Collaborate with internal teams, vendors, and leadership to move claims to resolution efficiently
Requirements
- High school diploma or GED required; Bachelor's degree preferred
- Active adjuster license and ability to obtain and maintain required non-resident licenses
- 2+ years of first-party property claims adjusting experience, including direct insurance carrier experience
- Experience handling represented claims involving public adjusters and/or attorneys
- Strong understanding of coverage analysis, claim negotiations, and state regulatory requirements
Nice to have:
- Experience with Xactimate, Guidewire ClaimCenter, or similar claims platforms
Important Details
- Work format: remote, for candidates in the Central or Mountain Time Zones
- Schedule: available during standard business hours in CST, MST, and PST time zones
