About the role
Role Summary: This role focuses on data collection, entry, education, surveillance support and coordination with local health departments and other healthcare agencies. The role completes many of the day-to-day tasks required in order to ensure local health departments can actively manage cases of lead poisoned children throughout the state.
Key Responsibilities:
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Support state case managers on non-confirmed cases. Track these cases in the state’s case management system ensuring local health departments are opening, updating, and closing cases as appropriate
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Audit non-confirmed cases and make suggestions to follow-up on, or close, cases as appropriate
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Enter and monitor lead results that are reported to the State
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Investigate reporting issues, invalid results, questionable entries into IDOH systems including CHIRP, LDF, NBS, etc.
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Participate in quarterly testing report reviews with case managers to identify any trends or issues that they need to address
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Monitor and address tasks related to case management queues (including document review, approval, and closure)
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Track required fields for confirmed cases (i.e. case status, home visit, nutritional & developmental assessment, risk assessments) and coordinate with staff if missing or incomplete.
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Assist, as needed, with providing backup support on required daily processes including system approvals, fax receipt and lead result entry.
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