Chief People Officer

About This Role

This executive role leads the enterprise-wide people strategy, ensuring strong governance, compliance integrity, and operational excellence across all Human Resources (HR) functions. The Chief People Officer collaborates with executive leaders to build organizational capability, support growth initiatives, mitigate employment risk, and drive measurable business performance in a distributed work environment. This role provides direction and oversight in the design and delivery of HR programs and services, including organizational design, talent acquisition and workforce planning, performance management, learning and development, compensation and benefits, employee engagement, compliance, and HR data and analytics.

Responsibilities

• Develop and execute a comprehensive people strategy aligned with enterprise growth, operational performance, and long-term business objectives
• Serve as a strategic advisor to executive leadership on organizational design, workforce optimization, succession planning, and leadership capability
• Nurture a culture of caring, accountability, service excellence, and operational rigor
• Partner closely with Legal to ensure robust governance, regulatory compliance, and proactive risk mitigation across all HR disciplines
• Collaborate and lead workforce due diligence, labor cost modeling, organizational restructuring, and talent transitions in support of the company
• Foster and manage the Corporate HR function and oversee Field HR functions, ensuring consistent policy execution and service delivery across all locations
• Establish scalable HR operating models that support decentralized field operations while maintaining enterprise standards and compliance integrity
• Drive continuous improvement of HR systems, processes, and service frameworks to enhance efficiency and employee experience
• Serve as a visible, credible leadership presence across corporate and field operations
• Lead an integrated talent acquisition and management function to attract, hire, and retain high-performing talent across corporate and field roles
• Develop proactive recruiting strategies and talent pipelines in competitive labor markets
• Oversee workforce forecasting, succession planning, and organizational modeling to mitigate talent risk and ensure leadership bench strength in alignment with long-term growth plans and needs for the entire enterprise
• Assess and drive employee engagement and create a roadmap to enable a high-performing workforce that supports the company
• Align total rewards strategy with performance outcomes, retention objectives, and financial discipline
• Help define and execute compensation philosophy, salary structures, incentive plans, and pay governance
• Lead benefits strategy including health, retirement, wellness, and voluntary benefit programs to ensure competitive positioning and fiscal stewardship
• Oversee leave administration and statutory compliance across multi-state operations
• Establish and oversee enterprise learning strategy, including leadership development, operational training, stakeholder engagement, and compliance programs
• Design development frameworks that strengthen succession readiness and leadership capability across corporate and field operations
• Measure learning effectiveness through performance, engagement, and retention metrics
• Provide executive oversight of employee relations strategy, investigations, conflict resolution, complex employment matters, restructuring efforts, and litigation risk mitigation, in partnership with Legal
• In collaboration with Legal, implement measures to drive compliance with all federal, state, and local employment laws across multi-state operations
• Pursue proactive compliance audits, monitoring frameworks, and policy governance standards
• Lead development of enterprise HR analytics and reporting capabilities to drive data-informed executive decision-making
• Establish dashboards tracking labor costs, turnover, engagement, workforce trends, compliance metrics, and talent pipeline health
• Ensure optimization and integrity of HRIS and supporting technology platforms, collaborating with IT and other functions where appropriate

Requirements

• Bachelor
• 15+ years of progressive HR leadership experience, including oversight of multi-location or field-based operations
• Demonstrated executive partnership with Legal and senior leadership in complex organizations
• Proven experience leading integrated HR functions including talent acquisition, compensation and benefits, compliance, and workforce analytics
• Deep knowledge of employment law, compensation strategy, benefits administration, and workforce planning
• High level of comfort working within a fast-paced environment that requires the ability to multi-task, delegate, and quickly synthesize multiple sources of data to guide strategic decisions
• Polished writing and presentation abilities, and strong executive presence and confidence to respectfully advise leaders in their courses of action

Nice to have:

• Advanced degree (MBA, MSHRM, Masters in Organizational Leadership/Development, etc.)
• Prior experience as a CPO or Chief Human Resources Officer

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Application Process

• Complete a full application in addition to attaching a resume

About the Company

Sonesta International Hotels is the 8th largest hotel company in the U.S., with over 1000 properties in eight countries. Driven by the human side of hospitality, the company delivers service with passion, loyalty with purpose, and experiences that truly connect.