About This Role
Leading the bank's "people portfolio" and driving its desired culture is the core of this executive role. The Chief People Officer works closely with the President to align talent, culture, and organizational performance with the bank's growth, efficiency, and customer experience objectives. This position suits a strategic leader who can ensure the right people are in the right roles, performing at a high level, and aligned with strategic priorities.
Responsibilities
- Serve as mediator, coach, advisor, and facilitator on all human resource matters
- Ensure compliance with established employment-related laws, guidelines, and procedures at all bank organizational levels
- Provide assistance and counseling with the interpretation of human resources laws and guidelines to both management and staff
- Act as corporate Affirmative Action/Equal Employment Opportunity Officer
- Lead, oversee, direct, and maintain the bank's salary administration and performance appraisal/management programs
- Participate in compensation and benefits surveys on behalf of the bank
- Ensure maintenance and updates of competitive salary ranges for all bank jobs
- Oversee the performance review process and counsel supervisors/managers on coaching and performance issues
- Align compensation and incentive structures directly with bank strategic goals
- Lead and manage recruitment/retention policies and practices
- Coordinate all recruiting, screening, interviewing, and selection activities for both exempt and non-exempt roles, including establishing recruiting sources
- Oversee offers of employment up to senior management
- Monitor and report on employee turnover
- Work with Senior Management to develop and/or update succession plans
- Evaluate and recommend organizational structure improvements to enhance efficiency, scalability, and clarity of roles
- Ensure organizational design supports speed of execution and decision-making effectiveness
- Formulate, recommend, and implement bank-wide human resources policies, programs, and objectives
- Direct preparation and maintenance of reports
- Develop and maintain the bank's Employee Handbook and supporting procedures
- Prepare, assist, and monitor the annual budget for salary, benefits, and training
- Directly contribute to the improvement of the bank's efficiency ratio through workforce optimization, productivity improvements, and cost discipline
- Develop, administer, and maintain the bank's benefit and retirement programs
- Seek competitive bids, solicit Board approval, and implement plans in the best interest of the bank
- Ensure total rewards strategy supports attraction, retention, and engagement of high-performing employees
