Chief of Staff

About This Role

This senior, non-supervisory role partners closely with the Executive Director to advance the organization's most important priorities. The Chief of Staff strengthens Board relations and governance, advances strategic priorities, supports senior leadership effectiveness, and improves how the organization operates. The role suits someone who brings exceptional judgment, builds trusted relationships, and knows how to turn complex ideas into action.

Responsibilities

• Serve as the primary day-to-day liaison for BCI's Board of Directors, strengthening relationships, engagement, and governance practices
• Partner with the Executive Director on Board prospect research, pipeline development, recruitment coordination, onboarding, and ongoing engagement
• Support the Governance Committee, coordination implementation of governance audit recommendations, and help strengthen effectiveness and governance practices
• Manage Board and committee meeting processes, materials, communications, and follow-through, creating more proactive and efficient ways of working
• Act as a trusted representative of the Executive Director, helping prioritize and advance high-impact organizational initiatives, anticipating needs and translating ideas into action
• Translate priorities into action, strengthen executive processes, and create capacity for the Executive Director to focus on the organization’s highest-value work
• In collaboration with the Leadership team, help turn BCI's strategic plan into clear priorities, milestones, accountability, and measurable progress
• Connect work across teams, remove barriers, and move complex or stalled initiatives forward
• Support senior leadership alignment, decision-making, and more effective ways of working
• Identify opportunities to use technology, AI, and automation to improve productivity and organizational capacity
• Lead emerging, cross-functional, or high-priority projects that need structure, momentum, and execution
• Build sustainable processes and transition ongoing ownership to appropriate teams

Requirements

• Significant progressive experience in strategy, operations, executive partnership, governance, organizational leadership, or related work
• Experience working with executive leaders and supporting Board relations, governance, or senior stakeholder engagement
• Demonstrated ability to lead complex initiatives and translate strategy into execution
• Exceptional judgment, discretion, communication, and relationship-building skills
• Ability to influence across teams without formal authority and navigate competing priorities
• Strong technology fluency and interest in using AI and automation to improve how organizations work
• Available to work Eastern Time hours