This executive leadership role drives strategic initiatives, provides school-level operational support, and advances staff, student, and alumni engagement across the School of Continuing Studies (SCS) at Georgetown University. The Chief of Staff serves as a vital operational liaison, offering strategic project management, analytical support, and executive decision support to ensure cross-departmental alignment with institutional goals. The role also leads efforts to cultivate an inclusive school culture, fosters staff development, oversees student career development services, and directs alumni advancement strategies.
Responsibilities
Drive strategic initiatives, provide school-level operational support, and advance staff, student, and alumni engagement across SCS
Serve as a vital operational liaison within existing University and School structures
Provide strategic project management, analytical support, and executive decision support to ensure cross-departmental alignment with institutional goals
Lead efforts to cultivate an inclusive school culture through targeted training
Foster staff development initiatives
Oversee student career development services
Lead alumni advancement strategies
Direct high-profile, school-wide events, including Commencement
Directly supervise, coach, and mentor staff within the Dean’s Office to promote professional growth and continuous operational improvement
Act as a liaison to the University President and Provost Offices, Office of Public Affairs, and to the SCS faculty governance committee, among others
Work with the Dean to address student, faculty, and staff issues
Represent the Dean in selected internal and external interactions with faculty, staff, students, alumni, senior University administrators, as well as government and community leaders
Monitor linkages with Deans and other senior administrative officers to ensure responsiveness
Strategic Project Management & Operations
School Culture & Staff Development
Executive Strategy, Decision Support & Data Analytics
Events Management
Alumni Services & Advancement
Student Career Development Services Support
Requirements
Master's degree
Minimum of 5 years of management experience in a complex environment
Exceptional interpersonal skills and strong managerial ability
Ability to interact and influence at the most senior levels of an organization and to work collaboratively across functions, levels, and departments toward shared objectives
Significant experience working with academic programs and faculty
Strong writing and communication skills, including comfort with public presentations to a wide range of audiences
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Ability to research a diverse array of topics and distill key messages in preparation for presentations about the School of Continuing Studies
Ability to work cooperatively and strategically in a team environment with all levels of professional, technical, and administrative staff and to integrate resources on a timely and organized basis
Sound management skills, ability to think strategically while balancing several complex agendas
Established skills in planning and managing multiple, diverse, and organizational needs
Demonstrated expertise in a variety of the field's concepts, practices, and procedures
Reliance on experience and judgment to plan and accomplish goals
Commitment to the mission of the School of Continuing Studies and the vision of the Dean
A sense of humor and a desire to work with a variety of people in expanding the work of the SCS
Fluency in all Microsoft Office products, Google Suite, Zoom, and use of the internet and web
Quick learner around various software systems, including Cognos, Workday, Salesforce, and other key enrollment systems
Possess character that combines human compatibility, integrity, the highest standards of ethics, and the determination to be an effective team member
Outstanding oral and written communication skills
Strong organizational and interpersonal skills
Careful judgment and discretion with respect to strategic, confidential, and sensitive material
Flexibility and ability to prioritize tasks
Benefits
Comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options
Important Details
Work mode: Hybrid
Reports to: Dean of the School of Continuing Students
Team: Deputy Chief of Staff and Associate Director of Events report directly to this position
About the Company
Georgetown University comprises two unique campuses in the nation’s capital, offering rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Its community is driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world. The School of Continuing Studies (SCS) endeavors to be a center of innovation and growth within the University by introducing academic programs that respond to emerging and evolving needs in the economy and society.
Georgetown University is the oldest and largest Catholic and Jesuit university in America.
