About This Role
Supporting the Chief Nursing Officer and Nursing Leadership Team, this administrative assistant role is a central resource for coordination, scheduling, payroll support, meeting management, documentation, and departmental communication. The position suits a highly organized, professional, and collaborative individual who can thrive in a fast-paced healthcare environment.
Responsibilities
- Provide administrative support to the Chief Nursing Officer and Nursing Leadership Team
- Maintain an organized, efficient, and professional office environment
- Prepare, edit, and distribute correspondence, reports, presentations, and other documents
- Manage routine filing and recordkeeping for the Nursing Department
- Answer and direct telephone calls in a professional and courteous manner
- Coordinate the CNO's calendar, appointments, and daily schedule
- Schedule meetings and assist with meeting preparation and logistics
- Coordinate use of conference rooms and meeting spaces, responding promptly to scheduling requests
- Attend meetings as assigned and prepare accurate meeting minutes and documentation
- Collaborate with Nurse Managers and Nursing Supervisors to ensure staffing schedules are completed accurately and in advance of operational needs
- Assist nursing leadership with payroll preparation, review, and processing
- Prepare and distribute nursing leadership on-call schedules and rosters
- Maintain current and accurate nursing department employee listings
- Assist with monitoring staff licensure and certification requirements
- Support accreditation, regulatory, and survey readiness activities
- Maintain departmental policies and procedures and assist with updates and revisions
- Coordinate administrative support activities for nursing, laboratory, and education departments
- Ensure all employee and patient information is handled in accordance with confidentiality and privacy standards
- Participate in special projects and initiatives as assigned by the CNO
- Support facility-wide quality and performance improvement activities
- Adhere to all facility, departmental, corporate, and personnel policies and procedures
- Attend required trainings, in-services, and staff development programs
- Maintain professional standards related to conduct, attendance, punctuality, and appearance
Requirements
- High school diploma or equivalent required
- Minimum of three (3) years of administrative assistant experience required
- Knowledge of medical terminology
- Proficiency in Microsoft Office Suite and business software applications
- Experience with staff scheduling and payroll support
- Strong organizational and time-management skills
- Excellent written and verbal communication abilities
- Ability to manage multiple priorities while meeting deadlines
- Professional phone etiquette and interpersonal skills
- Demonstrated ability to maintain confidentiality and exercise sound judgment
- Collaborative team player with strong customer service skills
Nice to have:
- Additional education or administrative certification
- Previous healthcare or hospital experience
About the Company
Universal Health Services, Inc. (UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services, with annual revenues over $11 billion in 2020. Headquartered in King of Prussia, PA, UHS has over 89,000 employees and operates acute care hospitals, behavioral health facilities, outpatient facilities, ambulatory care access points, an insurance offering, a physician network, and various related services across the U.S. states, Washington, D.C., Puerto Rico, and the United Kingdom.
