This executive role is responsible for establishing and executing the firm's enterprise technology strategy, ensuring technology capabilities enable business growth, operational excellence, security, and an exceptional people experience. Reporting to the Chief Digital & Technology Officer, the Chief Information Officer (CIO) partners closely with Managing Partners, business leaders, and C-suite colleagues to align technology investments and services with strategic priorities. The CIO leads enterprise technology operations, architecture, infrastructure, end-user technology services, cybersecurity enablement, vendor partnerships, and workforce planning while fostering a modern, secure, and high-performing digital workplace.
Responsibilities
Develop and execute a multi-year enterprise technology strategy, roadmaps, investment priorities, and operating plans aligned with firm priorities and business objectives
Serve as a trusted advisor to the Executive Leadership Team, Managing Partners, and business leaders, translating business priorities into practical technology initiatives with measurable outcomes and clear value realization
Anticipate emerging technology trends and assess opportunities to leverage AI, automation, cloud, and modern workplace capabilities to improve productivity, employee experience, and business performance
Communicate technology strategy, risks, investments, and outcomes in clear business terms and represent technology leadership in executive forums, governance committees, and strategic planning discussions
Provide senior technical leadership across enterprise architecture, infrastructure, applications, integration, identity, data, cloud, and solution architecture, establishing standards and decision frameworks that support secure, scalable, resilient, and maintainable solutions
Lead technical trade-off and investment discussions across modernization, build-versus-buy decisions, platform consolidation, integration patterns, technical debt, resiliency, lifecycle management, and total cost of ownership
Guide the evolution of cloud and hybrid platforms, enterprise integration, data platforms, automation, and AI-enabled capabilities in partnership with data, AI, security, and business leaders
Drive modernization of infrastructure, networks, identity and access management, endpoint and collaboration platforms, monitoring, and operational tooling, supported by disciplined delivery practices such as DevSecOps, automation, observability, and continuous improvement
Translate complex technical issues into clear business choices, risks, investment implications, and recommended actions for senior stakeholders
Provide strategic oversight of enterprise technology operations, infrastructure, end-user services, service management, and the modern workplace, ensuring reliable, scalable, resilient, and productive technology experiences
Establish service standards, operating metrics, and performance expectations, using employee feedback and service insights to continuously improve the technology experience
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Lead business continuity, disaster recovery, operational resiliency, and technology adoption efforts while balancing user experience, accessibility, security, scalability, and cost effectiveness
Partner closely with Information Security leadership to maintain a strong enterprise security posture while enabling business agility, ensuring technology operates within established security, privacy, risk, compliance, and regulatory requirements
Establish and maintain effective technology governance, architecture standards, policies, controls, and risk-management practices that are measurable, auditable, and aligned with enterprise risk appetite
Develop and manage the enterprise technology budget and strategic vendor portfolio, overseeing sourcing, contract negotiations, performance, and investment decisions to maximize business value, service quality, and cost effectiveness
Build, lead, and develop a high-performing technology organization focused on service excellence, accountability, collaboration, and continuous improvement
Attract, develop, retain, and succession-plan technology talent capable of supporting current and future business needs, partnering with Human Resources on workforce planning, career development, and organizational effectiveness
Foster an inclusive, learning-oriented culture where people are empowered to grow, collaborate, challenge thinking, and deliver meaningful outcomes
Requirements
Forward-thinking, people-focused technology executive with significant experience leading enterprise technology functions within large, complex organizations
Proven track record developing and executing enterprise technology strategies and leading significant modernization, transformation, operating model evolution, and organizational change
Practical technical fluency across enterprise architecture, cloud and hybrid infrastructure, applications, cybersecurity, data platforms, integration, automation, identity and access management, service management, and modern workplace technologies
Understanding of how AI, automation, cloud, cybersecurity, and emerging digital capabilities can be applied responsibly to improve productivity, resilience, service quality, and employee experience
Exceptional communicator and business partner who can influence C-suite executives and senior leaders, translate complex technology decisions into clear business implications, and align investments to organizational priorities and measurable outcomes
Significant experience managing enterprise technology investments, budgets, strategic vendors, service performance, risk, governance, and operational resilience
Strong leadership, talent development, and coaching capabilities, with a demonstrated ability to build inclusive, high-performing technology teams
Familiarity with recognized technology, architecture, security, and service-management frameworks such as ITIL 4, COBIT, TOGAF, NIST CSF, ISO 27001, CIS Controls, Zero Trust, Agile, DevSecOps, SRE, FinOps, and cloud well-architected practices
University degree in Information Technology, Computer Science, Engineering, Business, or a related discipline
Advanced degree or relevant executive technology certification is considered an asset
Experience within professional services, consulting, or a similarly complex, relationship-driven organization is considered a strong asset
Benefits
Award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth
Opportunities for learning and development
Support for achievement of personal goals outside of the office and making an impact on your community
Collaborative, inclusive environment where your ideas are valued
Encouragement for innovation and forward thinking
Opportunities to contribute to your community through local charity initiatives
Competitive total cash compensation that recognizes and rewards your contribution
Comprehensive benefits from day one
Flexible personal time off policy
Reimbursement for wellness initiatives that fit your lifestyle
Important Details
Work format: blended approach designed to support the flexible needs of our people, the firm and our clients
Application Process
Send your up-to-date resume to one of our Talent Acquisition Specialists
About the Company
BDO is a firm built on a foundation of positive relationships with its people and clients. It has earned a spot among Canada
