Chief Information Officer

About This Role

This Chief Information Officer role is for a strategic and collaborative leader to help transform Sandia Area Federal Credit Union into a digital-first institution. Reporting to the President-CEO, the CIO will be a key member of the executive leadership team, bringing innovative ideas and challenging conventional thinking to turn strategy into action. This is not a traditional IT leadership role, but rather an entrepreneurial position focused on leveraging technology, data, and digital capabilities to enhance member services and drive growth.

Responsibilities

• Develop and execute an enterprise technology strategy that supports the credit union's strategic plan and digital-first vision
• Lead enterprise infrastructure, cybersecurity, enterprise applications, technology operations, and business continuity while ensuring secure, reliable, and scalable technology services
• Drive digital transformation initiatives, including enterprise data strategy, business intelligence, automation, process standardization, system integration, and a comprehensive 360-degree CRM environment
• Provide executive leadership for technology governance, project prioritization, vendor partnerships, and technology investments, including the Jack Henry ecosystem
• Partner with executive leadership to identify opportunities where technology improves operational efficiency, enhances member experience, and supports sustainable growth
• Build, develop, and inspire a high-performing technology organization focused on collaboration, accountability, innovation, and service

Requirements

• Bachelor's degree in Information Technology, Computer Science, Business, or a related field; an advanced degree is preferred
• 10+ years of progressive technology leadership experience, including executive-level responsibility leading enterprise technology strategy
• Experience working with Jack Henry core platforms or comparable core banking systems, along with an understanding of the broader financial services technology ecosystem
• Demonstrated success developing and executing enterprise data strategies including data governance, business intelligence, analytics, data integration, and data-driven decision-making
• Experience leading digital banking, fintech partnerships, artificial intelligence, automation, emerging technologies, enterprise integrations, CRM, and cloud-based technologies
• Strong leadership experience across infrastructure, cybersecurity, enterprise applications, technology operations, and business continuity, with a focus on building secure, scalable, and reliable technology environments
• An entrepreneurial, forward-thinking approach with the ability to evaluate emerging technologies, challenge conventional thinking, and translate innovation into practical business opportunities
• Proven ability to build and develop high-performing teams, lead organizational change, and create a culture of accountability, collaboration, innovation, and continuous improvement