This Chief Information Officer role involves developing and executing enterprise IT strategy and digital transformation, aligning with business priorities, and driving digitalization across various operations. The role requires leadership in implementing and governing a wide range of enterprise applications and modernizing IT infrastructure.
Responsibilities
Develop and execute the enterprise IT strategy and digital transformation roadmap in alignment with business priorities
Drive digitalisation and process integration across logistics, ports, shipping, railways, inland transportation, freight forwarding, customs clearance, and warehousing operations
Lead the implementation, integration, and governance of SAP/ERP, Microsoft 365, WMS, railway applications, port and maritime systems, customer and vendor portals, cloud platforms, and other enterprise applications
Establish scalable enterprise architecture and ensure seamless integration between internal systems and external customer, vendor, partner, and regulatory platforms
Drive the adoption of Artificial Intelligence, Machine Learning, Robotic Process Automation, predictive analytics, and intelligent workflows
Develop enterprise analytics platforms, management dashboards, and data-driven decision-support systems
Lead infrastructure modernisation across cloud, hybrid-cloud, networks, communication systems, end-user computing, and geographically dispersed operating locations
Define and implement enterprise cybersecurity, information security, data privacy, incident response, and resilience frameworks
Strengthen data governance, data quality, ownership, accessibility, security, and enterprise reporting capabilities
Establish robust disaster recovery and business continuity frameworks, including periodic testing and resilience assessments
Manage IT governance, technology risks, audits, regulatory compliance, software licences, and closure of control gaps
Manage IT budgets, technology investments, business cases, vendor relationships, commercial negotiations, service-level agreements, and cost optimisation
Build and lead a high-performing technology team and drive organisation-wide change management, user adoption, innovation, and continuous learning
Requirements
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline
Minimum 15 years of progressive IT experience, with significant experience in technology leadership and enterprise transformation
Proven track record of leading large-scale digital transformation and enterprise technology programmes
Experience in logistics, supply chain, transportation, ports, warehousing, manufacturing, infrastructure, or another complex multi-location business environment
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Strong exposure to SAP/ERP, cloud technologies, Microsoft 365, enterprise applications, system integration, and technology infrastructure
Demonstrated experience in AI, automation, analytics, cybersecurity, data governance, and infrastructure modernisation
Experience in managing technology budgets, vendors, implementation partners, audits, risks, and multidisciplinary IT teams
IT strategy and digital transformation
SAP and enterprise systems
Enterprise architecture and application integration
Cloud and hybrid infrastructure
Artificial Intelligence, RPA, and automation
Data analytics and governance
Cybersecurity and information security
Infrastructure and network management
IT governance, risk, audit, and compliance
Disaster recovery and business continuity
Technology budgeting and cost optimisation
Vendor and partner management
Programme and change management
Senior stakeholder engagement
Team leadership and capability development
Nice to have:
Qualification from a premier Tier I or Tier II institution
SAP certification
AWS, Microsoft Azure, or Google Cloud certification
CISSP, CISM, or equivalent cybersecurity certification
TOGAF or enterprise architecture certification
PMP, PgMP, PRINCE2, or equivalent programme-management certification
Certification in data governance, analytics, or Artificial Intelligence