Leading Southwood Children's Behavioral Healthcare, a provider of behavioral health services for children and adolescents, is the core of this executive leadership opportunity. This role provides overall strategic, operational, and clinical leadership for a specialized behavioral healthcare organization dedicated to improving the lives of young people and their families through compassionate, evidence-based care. Located just south of Pittsburgh, Southwood serves as a critical resource for children, adolescents, and families throughout Western Pennsylvania, offering a continuum of behavioral health services designed to promote healing, resilience, and long-term success.
Responsibilities
Be instrumental in developing a culture that emphasizes high quality care and patient safety
Manage day-to day operations and staff so that the facility achieves its objectives in all of the following key performance areas:
Effective patient care outcomes
Appropriate fiscal management
Maintenance of licensure, accreditation and other regulatory criteria
Implementation of focused business development processes
Medical staff compliance with regulatory and accreditation guidelines
Organize the day-to-day management and operation of the Facility through departmentalization, delegation and alignment of responsibilities to meet the facility’s patient care and business objectives
Create and maintain a network of local constituency groups to include government agencies, local businesses, affiliate health providers, and the surrounding community
Appraise leadership team performance, both of individual members and the team, assess competencies, and provide coaching/corrective action as appropriate under the direction of the governing body
Ensure participation of staff in facility/program wide in-service and continuing education programs, including those specific to the treatment of adults, seniors, adolescents, and families
Recruit allied health professionals and psychiatrists to increase the scope of service offerings at the facility
Effectively work with corporate contracting team to manage and direct contract negotiations and contract compliance with the commercial payer community to include rate negotiations and services provided
Oversee contract relationships to include regular reporting on contract performance as well as new revenue generation and growth
Lead development of continuum of care to include comprehensive outpatient services and community-based programs
Serve as the final authority for resolution of staff performance concerns and performance improvement activities as appropriate
Routinely attend and as appropriate, chair periodic meetings with the governing body, medical staff, executive management team, and other departments of the facility
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Abide by all company policies and procedures and operate with the highest personal integrity and professionalism
Remain current in all national healthcare-based initiatives through participation in such organizations as NAPHS and the relevant state-based facility association
Ensure an effective survey readiness plan is always active including a comprehensive auditing plan, corrective actions taken to address noncompliant areas, and preventative actions to maintain continuous accreditation and regulatory compliance
Ensure adherence to the Corporate Compliance program including timely follow-up with reported compliance issues, staff training, and proactive auditing
Confirm and lead accurate Governing Board reporting and quarterly calls
Guarantee prompt, thorough follow-up of any patient safety issues including system-issue corrections and proactive assessment of high-risk areas
Ensure appropriate support for QAPI activities including direct and leadership staff resources, training, and other requirements
Consistently demonstrate a high level of leadership skills resulting in efficient planning, development and implementation
Assist in the development of and implementation of long-range goals and annual objectives
Identify critical issues and maintain a deep understanding of the marketplace, customers and the broad forces that affect the organization’s future
Manage the performance of the organization to the budget and short- and long-term financial goals
Focus on execution and practice financial acumen in managing budgets and census
Support the executive team to achieve goals and objectives that fulfill the mission and vision of the organization
Continually enhance the reputation of the organization within the community regarding mental health, addiction, treatment and recovery and broaden that community involvement
Earn the trust and establish credibility among the organization and facility leadership, the staff nurses, medical staff, and nursing leadership
Ensure the facility is financially sound and has a positive operating margin
Increase both the occupancy and payor mix as well as increase customer satisfaction
Shift the culture toward innovation, advancing opportunities for revenue diversification and virtual programs and services
Promote a foundation for, and a culture of diversity, equity, inclusiveness, transparency, and collaboration throughout facility
Continue to build a culture that is focused on performance improvement, quality, and service excellence as the organization strives to be the industry leader in addiction treatment
Further develop and refine a clear strategy such that the organization is seen as the voice for mental health, addiction, treatment, and recovery in the U.S.
Requirements
Bachelor's degree in Business Administration, Healthcare Administration, Public Health, Marketing, Clinical Discipline, or related discipline
Minimum of three to five years of experience in senior leadership or CEO role in a behavioral health, acute care, and/or managed care environment
Thorough knowledge of facility administration and clinical operations
Experience in turning around an organization as well as the ability to direct crisis and inpatient behavioral health services
Ability to manage multiple tasks/projects simultaneously within inflexible timeframes and adapt to frequent priority changes
Initiative-taking and self-directed with effective communication and problem-solving skills
Ability to work professionally with sensitive, proprietary data and information while maintaining confidentiality
Excellent people skills including the ability to interact effectively and professionally with individuals at all levels, both internal and external
Self-motivated with strong organizational skills and superior attention to detail
Organized and able to work well under pressure while multi-tasking in a demanding environment; able to effectively react to emergencies
Knowledge of state and federal laws, rules and regulations governing mental health and addiction treatment inpatient services and related funding (CMS, Joint Commission, AHCA, DCS, HIPAA, 42 CFR)
Strong knowledge of Joint Commission accreditation standards and the proven ability to lead successful licensure, accreditation, and compliance efforts in a behavioral health facility
Capable of working within established policies, procedures and practices prescribed by the organization
A transformational leader, well known and well respected, ideally with Hospital Administrator experience or in a similarly visible leadership position
Strong financial acumen and business orientation with a working knowledge of fiscal management and business development processes
History of developing high-performing teams and creating followership
Experience working with HR to develop robust succession plans that identify, develop, and advance the next generation of leaders
English sufficient to provide and receive instructions/directions
Uncompromising passion for and alignment with the mission; empathy toward those who are in crisis or suffer a mental health and substance use disorder
An authentic, honest individual with steadfast integrity who leads with empathy, trust and transparency, balanced with an ability to be decisive and firm, holding people and teams accountable and driving toward change
Visible, inspiring leader who brings gravitas and one who carries themselves with humility and is a self-aware servant leader who listens and collaborates across the organization; leads with gratitude and grace
A visionary, innovative leader, capable of leveraging technology and advancing the organization to achieve the greatest impact toward its mission
An engaged leader who acts with courage and is willing and able to make complex decisions that are in the best interest of the organization
Exceptional communicator with high emotional intelligence and outstanding people skills
Promotes a culture of accountability
Commitment to embrace and advance Diversity, Equity, and Inclusion initiatives
Highly strategic with strong execution skills with the ability to direct crisis and inpatient behavioral health services
Nice to have:
Master's degree in health care administration, business administration, Clinical Discipline or related field
Benefits
Competitive executive compensation with performance-based incentives
Comprehensive medical, dental, and vision benefits
401(k) with company match
Generous paid time off and executive scheduling flexibility
Relocation assistance available, if needed
Equity opportunity
Strong operational, clinical, and compliance support through Acadia Healthcare's national behavioral health platform
Partnership with experienced regional and corporate leadership teams
About the Company
Southwood Children's Behavioral Healthcare has been serving children and adolescents for decades and is recognized as one of the region's leading providers of behavioral health services for youth. The organization offers specialized treatment designed to address emotional, psychiatric, behavioral, and developmental challenges in a safe, structured, and supportive environment. Southwood's multidisciplinary team is committed to helping young people stabilize, heal, and develop the skills necessary to thrive at home, in school, and within their communities.
