About the role
Role Purpose
As Chief Engineer you’ll manage the engineering/maintenance of your hotel and ensure the safety and comfort of hotel guests and team members. You’ll be a master multitasker and be comfortable with any repair needs. Motivating and training your team with the skills to keep hotels always looking their best.
Key Accountabilities
People
- Direct daily engineering needs, plan and assign work ensuring you always have the right team in place.
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance.
- Recommend or initiate any HR related actions where needed.
- Ensure a safe and secure environment for guests, team members in compliance with regulatory policies and procedures.
- Maintain relations with outside contacts including guests, regulatory agencies, others as needed.
- Follow-up outstanding points from the latest IT audit of his/her hotel under the supervision of IT Manager/Leader.
Guest Experience
- Help guests needs to ensure their satisfaction.
- Use a maintenance programme to ensure the hotel is maintained and in service for our guests.
Responsible business
- Maintain and order parts and supplies whilst minimising waste and maintaining “green” initiatives.
- May be responsible for hotel security to minimise risk of theft, crime and other hazards.
- Ad-hoc duties – unexpected moments when we have to pull together to get a task done.
Accountabilities
This is the top Maintenance/Engineering job which may include one or more food or beverage outlets, and/or meeting space or catering/convention facilities. May supervise a small maintenance staff.
Key Skills & Experiences
- Some college or advanced vocational training
- Four years’ management experience in general building maintenance and/or construction or equivalent combination of education and experience
- Specialised expertise in plumbing, electrical, mechanical, and carpentry fields
- Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required
- Hotel experience preferred
- Professional certification and licence if required by law
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