This senior leadership position is responsible for strategic and operational oversight, partnering with the CEO and Board of Directors on long-term visioning and planning, and leading the Facilities team across multiple sites. The role suits a highly organized leader with strong project management skills, sound judgment, and the ability to build trusted relationships within the organization and the community, focusing on advancing the organization's mission and strengthening its operations.
Responsibilities
Serve as the CEO's primary staff partner on all expansion-related work; manage follow-ups, decision logs, and project communications on the CEO's behalf
Build the project's management infrastructure: budget tracking, master schedule, risk register, consultant contract tracker, and Board/funder reporting cadence, integrated with The Center's existing MOCHA project management tool
Partner with the CIO in relationship-building with City of San Diego planning staff, the Council district office, and key community stakeholders
Coordinate with the Senior and Development/Communications teams to build alignment and respective planning for the future
Direct special projects and executive priorities as assigned, including Board and Board Committee priorities and cross-departmental projects otherwise unassigned to a Center department
Partner with the CEO to design project plans and evaluate implementation
Support designing and hosting quarterly Senior Team retreats, including agendas and briefing materials and post-retreat actions, to ensure short-term, medium-term, and long-term priority alignment
Lead the design and execution of an annual Board strategic priority in partnership with the CEO, deepening the Board's engagement in fundraising and long-term planning
Align efforts with the CEO, Chief Impact Officer, Sr. Director of Development, and individual Board members to drive expanded fundraising outcomes and Board engagement
Drive Board, Committee, and task force performance against strategic timelines
Shape meeting agendas and materials in partnership with the CEO and Committee Chairs to keep governance work focused on strategic priorities
Serve as a strategic voice to the Board, reporting monthly on progress toward the strategic plan and expansion goals, and positioning governance as a driver of organizational momentum
Report to the Board of Directors monthly on progress toward strategic plan and expansion project goals
Share responsibilities for cultivating a cohesive, positive Center culture and mentoring emerging Center leaders with a special focus on co-producing with the other members of the senior team, the skills development of the Leadership Team (The Center's senior directors)
Work as part of leadership to provide in-building coverage
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Support the annual budget development process for expansion-related and CEO office cost centers, organizing review schedules with the CEO, Senior Team, and Finance Committee
Serve as a conduit between the Senior Team and broader staff on both expansion and executive planning matters
Direct strategic planning and long-term space utilization across all Center sites, including capital improvement priorities, to ensure facilities support organizational growth and mission delivery
Develops, manages, and monitors facilities operating and capital budgets; approves major expenditures and negotiates/oversees vendor contracts for maintenance, janitorial, security, and repair services
Ensures organizational compliance with California building codes, ADA requirements, fire and life-safety regulations, and applicable health and safety standards across all facilities
Supervises Facilities Department staff and management, establishing performance standards, maintenance protocols, and work order systems that ensure timely, effective response to program and site needs
Produce and oversee the department budget
Mitigate risk to The Center and staff by ensuring safety procedures and related compliance measures
Partner with Programs, HR, Development, and IT leadership to align facility operations with service delivery needs, community events, and active capital or construction projects
Demonstrate administrative and leadership acumen in finance, budgeting, information systems utilization, and problem resolution
Promote, model, and ensure fairness and equity for everyone in all interactions
Promote the agency's Welcoming Culture in all program interactions, processes, and functions
Provide guidance and direction in the development and execution of work plans and projects
Maintain a willingness to structure and execute "courageous conversations" to address difficulties in working relationships, conducted with honesty, integrity, and professionalism
Create a positive, proactive environment for all people at The Center by addressing issues of harassment, discrimination, or lack of respect immediately
Exhibit cooperation and courtesy and assist in creating a positive public image for The Center and a productive work environment
Ensure the safety and well-being of all The Center clients, visitors, staff, and volunteers; promptly report any repair or maintenance issues
Represent The Center at community and industry activities as appropriate and/or directed by the C-team, including planning commission hearings, funder convenings, and community meetings related to the expansion
Ensure that agency programs and activities consistently reflect The Center's commitment to excellence and exceeding expectations
Requirements
7+ years of leadership required, senior team level leadership preferred
Experience working directly with Board of Directors or governing body required
Advanced degree strongly preferred
Project management experience spanning either real estate development/capital projects or executive-level organizational operations required
Experience managing consultants, contractors, and cross-functional teams through multi-year processes
Strong financial literacy: comfortable reading pro formas, sources-and-uses tables, and development or departmental budgets
Exceptional organizational, written, and verbal communication skills; comfortable serving as an extension of the CEO and interfacing with a Board of Directors
Nice to have:
PMP, real estate development certificate, or nonprofit management credential
Experience with LGBTQ+ communities, marginalized communities, or nonprofit multi-site organizations
Benefits
401(k) Retirement Plan (with company match)
Full Medical, Dental, Vision, and Chiropractic Health Coverage
Out-of-Pocket Optional Coverage for Spouses, Domestic Partners, and Dependent Children
Generous Vacation and Holiday Benefits
Professional Training & Development Experiences
Opportunities for Promotion & Advancement
Important Details
Schedule: Full-Time
About the Company
Established as a community non-profit in 1972, The Center provides targeted programs and services to the full diversity of the San Diego LGBTQ+ community. Its mission is to enhance and sustain the health and well-being of the lesbian, gay, bisexual, queer, transgender, nonbinary, immigrant, and HIV communities for the betterment of the entire San Diego region. The Center currently has a $17M budget and over 100 staff working at seven facilities across San Diego County.
