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Being the first digital point of contact for clients, families, and partners, the Chat Support Agent provides timely, accurate, and empathetic support through a live chat platform. This role suits a compassionate, professional, and detail-oriented individual with strong communication skills and a genuine passion for helping others.
PBX Steps was established to increase support for the special needs population, as individuals with Autism and other developmental disabilities often have limited resources for overcoming barriers at home and within their community. The company advocates for clients by providing quality support with trained staff and by assisting families who may be overwhelmed by the challenges of raising a child with developmental delays.
