About This Role
Caring for patients after surgery is the heart of the job on a busy surgical ward, where the Certified Nursing Assistant supports the Registered Nurse to provide excellent patient experience. This role assists with daily living activities and comfort measures, ensuring safe, age-appropriate, and culturally aware care.
Responsibilities
- Promote a positive patient experience by partnering with the nurse, physician, healthcare team, and other healthcare providers
- Assist with daily living activities and comfort measures
- Assist other health care providers with safe, age appropriate and culturally aware care by performing basic patient care functions (i.e., ADL's, ambulation, and vital signs)
- Perform approved advanced technical training skills (i.e., phlebotomy, simple treatments, dressing changes, oral suctioning, and discontinuing Foley catheters) if required
- Perform additional advanced skills as required to support clinical care, depending on the needs of the unit
- Perform clerical functions such as retrieval of data, maintaining unit supplies, and transporting supplies/patient medications
- Protect rights and dignity of resident at all times
- Maintain confidentiality
- Participate in resident rounding per standards
- Answer telephone and call lights promptly and notify appropriate individual of needs for follow-up
- Resolve resident concerns and immediately inform the Charge Nurse/manager of complaints
- Proactively offer assistance and comfort measures to residents and families
- Present self in a positive and professional manner and show sensitivity to concerns and needs of others
- Provide resident care according to the written Plan of Care
- Provide basic resident care needs (e.g., hygiene, nutrition, elimination, physical comfort measures) as assigned
- Assist Charge Nurse/Manager and other members of the health care team with care delivery as assigned
- Provide meals and nourishment to the resident according to dietary standards and the plan of care
- Take vital signs and document, reporting verbally to the Charge Nurse any unusual findings
- Document all patient care delivered in a timely manner as required by policy
- Provide emotional support for the resident and family
- Provide time to listen and establish rapport
- Affirm and recognize the family's role as the decision makers and caregivers
- Recognize the value of the life of the resident
- Provide a peaceful presence
- Observe any religious or cultural restrictions or practices of the patient or family
- Perform basic housekeeping duties in the immediate area of the patient's room and bath
