Certified Medical Assistant, Endocrine Center (Hyannis)

Purpose of Position: Under the direction of the supervising provider to provide the highest standards of support to the MACC practice. Delivers excellent customer service to patients through participation in a medical care team. Demonstrates a high level of competence with support in accordance with MACC’s policies and procedures.

Description

:

• Assists in providing clinical care to office patients as delegated by supervising provider

• Manages provider’s daily schedule and patient flow to expedite care and maximize clinical time

• Greets and escorts patients to exam rooms, and checks two-patient identifiers

• Communicates status of delegated task completion to supervising provider

• Obtains relevant information and takes vital signs as indicated (i.e. height, weight, blood pressure, heart rate, respiratory rate, oxygen saturation)

• Inputs pertinent clinical information into the electronic health record timely and with accuracy and collects home medication lists

• Assists clinicians with clinical procedures and/or additional tests specific to the department. Keeps patients informed of visit status, unforeseen delays and other relevant information pertaining to the patient’s visit

• Prepare and maintain exam rooms for patient arrivals. Clean and/or maintain inventory of supplies (medical included) and equipment throughout the practice. Notifies supervisor to order clinical supplies, clinical equipment and pharmaceuticals as appropriate

• Under the supervision of a provider, administers routine injections when delegated, and documents in real time and with accuracy

• Participates in practice and department meetings, trainings, etc. to promote continuous improvement of quality patient care

• Takes initiative to learn, understand, and stay current with community resources and the greater healthcare system

• Maintains patient rights and abides by all confidentiality obligations pursuant to CCHC and HIPAA

• Provides clerical/office support as necessary (i.e. scheduling appointments, greeting and registering patients, scanning incoming medical records and paperwork, preparing medical records, answering phone calls and taking messages, faxing, etc.)

• Ability to float to other MACC practices when required

• Performs other work-related duties and activities as assigned or requested

Qualifications

:

• Ability to read, write and communicate in English

• Medical Assistant - Certification from either the American Association of Medical Assistants (AAMA) or the National Healthcare Association (NHA)

• Completion of a post-secondary medical assisting program required for PCP Office (Preferred for Specialty Office)

• Basic Life Support Certification for Health Care Providers

• Strong interpersonal, customer service, time management skills

• Experience with current office technology, proficient with computer office applications (Electronic Medical/Health Records, MS Office, etc.)

• Minimum of two years’ experience in a clinical setting preferred

Schedule Details: 32 Hours Per Week, Rotating Days, Monday-Friday, 8a-4p, No Weekends and No Holidays

Organization

: Medical Affiliates of Cape Cod

Primary Location

: Massachusetts-Hyannis

Department: MAC-Endocrine Center

Annual/Hourly: Hourly

Hiring Pay Range: $24.4 - $29.71