About This Role
The Certified Health Information Management Technician ensures timely and accurate completion of medical record documentation by performing various technical duties. This role involves physician and patient support, record analysis, master patient index maintenance, medical record merges, release of information and audit support, and document imaging and scanning.
Responsibilities
- Analyze medical records for required content, signatures, and documentation for record completion
- Ensure the quality of health information by verifying completeness, accuracy, and proper entry into Electronic Health Record systems
- Use computer applications to assemble and analyze patient data for improving patient care or controlling costs
- Maintain Physician deficiency/delinquent reports for incomplete documentation for record completion, coding, and reimbursement
- Process and compile statistics for delinquency reporting
- Maintain transcription interfaces and corrections of errors to prevent loss report interfaces
- Review daily discharged, not final billed (DNFB) bill hold report to ensure timely filing for insurance payer accounts
- Generate and verify the accuracy of reports as requested and required
- Pick up medical record documents from the hospital's units/floors and transport to 1340 S. Damen Avenue to be scanned and included in the electronic health records
- Pick up Medical Record documents from clinical areas in a Correctional environment
- Adhere to the Department of Corrections rules and regulations
- Follow record retention guidelines and prepare records and scanned documents for destruction
- Assist with record retention record purging
- Maintain online continuity of care referral documents to support Meaningful Use requirements
- Maintain demographic corrections (e.g., name, date of birth, address, social security numbers)
- Maintain merges of duplicate medical record numbers
- Maintain Cerner Physician document refusal pool
- Maintain patient portal requests for protected health information
- Prepare, scan, validate, and index paper documents into the Electronic Health Record
- Retrieve electronic health information for internal and external requests as appropriate (e.g., release of information, audits, reviews)
- Process Healthcare Effectiveness Data and Information Set (HEDIS), Recovery Audit Contractor (RAC), and regulatory audit requests for protected health information via secure patient portal
- Attend departmental required in-service and training programs as requested or required
- Maintain the confidentiality of information and ensure that all Health Insurance Portability and Accountability Act (HIPPA) guidelines are adhered to
