Catering Supervisor

About This Role

Caring for guests and supervising a team in a catering environment is the core of this role. The Catering Supervisor ensures high standards of service and customer satisfaction, while also supporting team member development.

Responsibilities

• Supervise team members in their area of responsibility
• Consult with members of management to make changes as needed to improve services
• Follow established Parkhurst and client policies and procedures
• Uphold standards
• Communicate using Smile Plus skills and coach team members on their use of the Smile Plus hospitality imperatives
• Assist in purchasing foods and supplies
• Maintain presence in service areas to assess customer satisfaction levels and resolve problems
• Communicate findings to management

Requirements

• Three or more years of professional experience with one or more years in a catering supervisory role
• Strong planning and organizational abilities; ability to meet deadlines
• Strong leadership, communication, and team management skills
• Proficiency in Microsoft software programs
• High school or GED

Benefits

• Medical, dental, vision, life insurance
• 401(k)
• Paid Time Off
• Access to Smile Universe training
• Internal promotion pathways
• 20% discount at all our brands

About the Company

Eat'n Park Hospitality Group is a family-owned and operated company that has been creating smiles since 1949. It represents a diverse family of brands spanning more than a dozen states across more than 150 locations with nearly 10,000 team members.