About the role
Join the Kalahari Experience
At Kalahari Resorts & Conventions, our Promise is simple: Lead with Love. We care deeply for our guests, associates, and communities, treating people like family and creating spaces where everyone feels valued.
Now Hiring: Catering Sales Manager
In this role, you will handle all event-only bookings with under ten sleeping rooms. You would do this through prospecting, account development, trade show participation, negotiating, contracting, event detailing, onsite support, and billing. This is a contracting and servicing position; all events booked by this position will also be detailed and serviced by this position.
As part of our leadership team, you’ll embody our Promise to Lead with Love — guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll serve as a trusted partner throughout the event planning process, ensuring every detail aligns with client expectations and resort standards. Through effective communication and teamwork, you’ll help create a positive associate experience that drives engagement, efficiency, and service excellence.
Key Responsibilities
- Identifying and pursuing new business opportunities through prospecting.
- Building and nurturing client relationships.
- Negotiation and Contract Management.
- Partnering with Banquets, Culinary, Convention Services, Guest Services, and other operational teams to ensure successful event execution.
- Resolve client concerns proactively and professionally, ensuring high levels of satisfaction and repeat business.
- Maintain accurate records and client information within the resort's sales and event management systems.
What We’re Looking For
- Two years of hotel catering/event sales experience.
- Experience and proven success in developing and closing group business is required.
- Have a broad understanding of the events industry and the day-to-day operations of a hotel/resort.
- The ability to establish rapport with leads, discover needs, overcome objections and close a sale.
- The ability to manage your own time and accounts are required.
- Attention to detail when managing accounts is required.
Why Kalahari?
- Career growth with promotion from within
- Comprehensive benefits (401k, health, vision, dental)
- Discounts, perks, and education assistance
Be part of something extraordinary. Apply today and help us Lead with Love.
Kalahari Resorts & Conventions is an Equal Opportunity Employer.
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