About This Role
At Palm House, every celebration begins with a personal connection. This Catering Sales Manager role combines commercial drive with thoughtful service to bring exceptional meetings, private gatherings, and celebrations to life. Set within Palm Beach’s distinctive luxury landscape, Palm House offers an intimate setting for memorable occasions.
Responsibilities
- Generate catering and event revenue through proactive prospecting, referrals, networking, and strong relationships with planners, businesses, and the local community
- Manage the sales process from initial inquiry and site visit through proposals, negotiations, contracts, and deposits
- Create tailored proposals that reflect each client’s vision while supporting revenue goals and pricing guidelines
- Develop business for social celebrations, corporate gatherings, weddings, and private dining experiences
- Prepare accurate event details and banquet event orders, ensuring clear communication of menus, timelines, setup requirements, and special requests
- Coordinate effective handoffs and planning meetings with operational teams to support seamless event delivery
- Maintain accurate accounts, opportunities, activities, and forecasts in THYNK/Salesforce
- Monitor the sales pipeline, follow up promptly, and work toward established revenue and conversion goals
- Build lasting client relationships through attentive communication and post-event follow-up
- Represent Palm House with professionalism, discretion, and a refined approach to hospitality
Requirements
- Minimum of 3 years of catering or event sales experience, preferably within a luxury hotel, resort, or private club
- Proven ability to generate new business, achieve revenue goals, and convert inquiries into confirmed events
- Experience managing weddings, social celebrations, corporate events, and private dining
- Strong understanding of food and beverage operations, event logistics, banquet event orders, proposals, and contracts
- Excellent communication, negotiation, presentation, and client relationship skills
- Exceptional attention to detail, organization, and follow-through
- Professional presence, discretion, and a commitment to personalized luxury service
- Ability to collaborate across Sales, Culinary, Banquets, and operational teams
- Proficiency in Microsoft Office and CRM systems
- Flexibility to work evenings, weekends, and holidays based on event and business needs
Nice to have:
- THYNK/Salesforce experience
- Established relationships within the Palm Beach market
- Bachelor’s degree in Hospitality, Business, Marketing, or a related field, or equivalent relevant experience
