Catering Manager

Job Type: Full-time
Schedule: Primarily early morning shifts (5 AM - 1 PM), including occasional weekends based on catering needs.

DiPrato’s is seeking a highly organized and customer-focused Catering Manager to oversee daily catering operations. This role combines office administration, customer service, food preparation, and team coordination to ensure every catering order is executed accurately and delivered with exceptional quality.

Responsibilities

• Manage catering orders from inquiry to fulfillment.
• Respond promptly to customer emails, phone calls, and online catering requests.
• Enter orders accurately and maintain catering schedules.
• Communicate effectively with customers, kitchen staff, and catering team members.
• Prepare and assemble hot food orders and meet quality standards.
• Perform food quality control checks to ensure consistency and presentation.
• Monitor and maintain catering inventory and supplies.
• Delegate tasks and coordinate workflow within the catering team.
• Plan ahead for upcoming events, large orders, and inventory needs.
• Ensure all orders are completed accurately, on time, and exceed customer expectations.
• Assist with catering deliveries and event setup when needed.

Qualifications & Skills

• Excellent customer service and communication skills.
• Strong computer skills, including email, order entry, and basic office software.
• Exceptional organizational and time-management abilities.
• High attention to detail and accuracy.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong problem-solving skills and ability to work independently.
• Ability to lead by example and maintain a positive team environment.
• Previous restaurant, catering, hospitality, or food service experience preferred.
• Valid driver's license with a clean driving record required.
• Background check is required for this job.

What We're Looking For

The ideal candidate is proactive, detail-oriented, and enjoys both office work and hands-on food service. They can effectively manage multiple priorities, communicate professionally with customers and staff, and consistently deliver outstanding catering experiences.