Job Summary:
Trail Drive Management Corp (TDMC) is looking for a full-time Catering Manager. This position is responsible for providing strong leadership direction, support, and guidance to part-time catering team members as they plan, prepare, and execute each unique event. This position is responsible for ensuring that alcoholic beverages are served safely, and that food quality and sanitation standards are always maintained.
This position will be 100% on-site.
Essential Job Functions:
- Responsible for the overall success, communication, and coordination of all events executed by TDMC.
- Develop and Manage Part-Time Leaders.
- Must hire and maintain a complete catering staff to include servers, bartenders, supervisors, etc.
- Responsible for training all team members.
- Will take existing training collateral to further develop and establish catering policies and practices.
- Must ensure all staff are properly and consistently scheduled in accordance with time and attendance guidelines.
- Will work closely with culinary/F&B leadership team counterparts daily.
- Will need to plan menus and staff events within a budget monitored by the Manager of Catering and Events.
- Responsible for the accuracy of billing communication with all clients and/or financial counterparts within the organization accordingly.
- Must communicate consistently with all building-related counterparts such as operations and engineering to ensure event-specific needs are documented and discussed in advance of each event.
- Will work closely with tour representatives, VIP event coordinators, as well as internal event counterparts in conjunction with each event.
- Ability to identify and/or oversee special projects to better the department and/or arena as identified or assigned.
- Have knowledge of all TDMC policies as they pertain to responsible alcohol service, general sanitation, safety, and security.
- Engage with venue guests, as well as team members to ensure exceptional hospitality is always received.
- Assist the Manager of Catering and Events with BEO builds and updates of all computer software/Point of Sale System with the appropriate event information, menu selections, item descriptions, and prices.
- Have complete knowledge of all menus, items, ingredients, and presentations.
- Conduct pre-shift meetings.
- Visit each catering location to ensure the atmosphere and quality of the presentation.
- Expedite the communication of special food and beverage requests, late food and beverage orders, changes to any food and beverage orders, and guest-related issues to the appropriate entities.
- Perform other duties as assigned.
Qualifications:
- Must be a minimum of 21 years of age.
- 3+ years in Food and Beverage Leadership with a preferred focus on Catering Management in a full-service resort, hotel, or convention center executing and overseeing every type of event.
- Experience in a range of catering formats including but not limited to plated and buffet service.
- Organizing and planning events that serve a wide range of guests.
- Robust understanding of Operations, as well as Food & Beverage and each department’s relationship to large-scale events (A/V, set-ups, costings, planning, etc.).
- Attention to detail.
- Excellent written and verbal communication skills.
- Working knowledge of Catering Software.
- Working knowledge of basic PC applications (Microsoft Word, Excel, Outlook, etc.).
- Experience implementing and operating Point of Sale, online ordering, and purchasing-related technology.
- Experience with computerized workforce management software is strongly preferred.
- Solid organizational skills with the ability to handle multiple projects at one time.
- English reading, writing, comprehension, math, and computer skills required.
- Ability to taste and evaluate food and beverage products.
- Ability to work a flexible schedule including nights, weekends, and holidays.
- Able to communicate effectively with management, guests, and team members.
- Ability to handle multiple tasks in a fast-paced, high-energy environment.
Working Conditions:
- Employees will work in an environment with fluctuating temperatures.
- Employees must have the ability to lift, push, and pull up to 50 lbs.
- Employees will regularly spend their shift standing/walking, traveling stairs, with limited to no sitting.
- Employees will be exposed to high noise levels and/or fluctuating lights in event settings.
- Employees will be exposed to sharp objects, machines with moving parts, heat from ovens, burners, steam, trays, etc.
- Employees must have the ability to reach, lift, and bend to perform job duties throughout the shift.
- Employees will be exposed to hazardous chemicals, electrical shock risks, and vibrations throughout the shift.
- Employees may be exposed to hazards associated with moving vehicles and require strict adherence to safety protocols.
Other Duties:
- This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Duties, responsibilities, and activities may change at any time with or without notice.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.